AS
Andy S
Active since Oct 2016
3
Reviews
0
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Reviews
3 reviews4 months ago
Extremely disappointing - I won't buy again
I was incredibly disappointed with the FOM team. I'd heard only good things, but I only had challenges. My honest experience below: 1. The team did not know which items were on promotion when - I had to revisit the store three times for a basic purchase 2. The POS system overcharged on items and the store managers took 20mins of phoning corporate to be able to correct this 3. The staff were unable to do basic math to correct the POS error above 4. I paid for personalisation on the team's recommendation - and what came back was poor quality and completely invisible on the black leather. Had a team member been informed as to what would come back, I would not have purchased this. They themselves mentioned in-store that what came back from the factory was not what they expected and seemed like a waste of money. 5. No refund was offered on the personalisation and item above - after the store staff themselves saying that they thought this was unfair. In short, there are other better options out there. FOM is riding a brand hype, but their customer experience is truly terrible. I won't recommend it to anyone in future.
0 replies
37 months ago
Afrihost are *******
Don't bother even trying. More than a week after Afrihost "confirmed the line was working" and I'm still following up multiple times per day because I have no connectivity. This is ridiculously poor service and feels like theft - I paid and got nothing in return. Now in trying to cancel I will be charged for two months of line and a cancellation fee - when no service has been given in return. Absolute theft.
0 replies
116 months ago
Great Service
<p>I have phoned around to a number of companies for insurance quotes on my car, but was pleasantly surprised at how well I was treated by Zinzi Radebe of OUTsurance. Although I have decided to not go with them for my insurance, she was incredibly helpful, understanding and just genuinely tried to get the best for me as a client. Such a pleasure to be treated well by an insurance company!</p>
105 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)