DW
Dean W
Active since Oct 2016
6
Reviews
0
Industries
Reviews
6 reviews86 months ago
Boutique Hotel??? I think not!
My Fiancé and I were looking so forward to getting away, we booked our breakaway at the Square Boutique Hotel in Umhlanga. My Fiancé and spent a week at your hotel, and to say the very least were truly disappointed in the level or service and the state of the room we stayed in. I am well traveled and expected a lot more from a “boutique hotel “. Firstly, our first night we were woken up by a shower of water coming from the bathroom ceiling, the error was corrected the next morning, the fridge was not working, but was replaced with another unit, the tv was not working and was told was due to a technical error, not to mention being on the 3rd floor, we were constantly woken up by the pool and noise. The WiFi was not active and the window was broken. After requesting to see the manager, was told he was unavailable. This was not at all a good experience and would not recommend this venue. Disgraceful
0 replies
92 months ago
Personal attack after questioning product and service delivery
Dear Mark, This platform is design to inform the wider community of lack of service, and yours is thus. The product and device received were below par, and have subsequently had your opposition out to verify the installation and product to be not to standard. I am an easy person to please if that’s done as requested, and do not take lightly on the personal attack! Evidence will show the truth, see you in court.
105 replies
92 months ago
Blind leading the blinds
Expects in their field, I think not! Duramaster had to come back 4 times to try and get my outdoor blinds right, and yes are still not correct! Please beware of them, service delivery and quality are far from what was promised.
315 replies
92 months ago
Disgraceful service FlightCentre Crawthorn!!
My mother booked a trip to the UK through FlightCentre Crawthorn, Wandile was the consultant, needless to say the service was pathetic. A week before the trip, my mother fell and broke her hip and was hospitalised, and therefore unfit to travel for at least 6 weeks, bearing this in mind I made contact with FlightCentre and yet again found Wandile on the other side, I then requested the flight to be cancelled. I furnished them with a letter from the hospital and surgeon, to verify the inability to travel. They had no remorse in saying they were sorry for the incident and that we now have to pay a cancellation Fee for the flight, yet bear in mind this was unforeseen and would hate to think if the situation was worse. Needless to say the service and run around I received from Wandile took over a week, and left it to the day of departure to cancel the flight. The so called agent cannot be trusted and lied on more than one occasion to myself and my mother. I found his service and manners to be disgusting not to mention avoiding to hand over the consultation to anyone else as well knew, or should I say not Know what he was doing. Please beware of this.
210 replies
115 months ago
Insurance that covers you for nothing!
<p>This is the second time in one week that Discovery have caused endless problems for my family and I.</p> <p>They are very willing to take on new clients, yet when it comes time to claim, well will find any excuse under the sun to not. I have been claim free for over 9 years and when i want to try claim for a new windscreen yet again another issue. Not to mention that their automated voice system is terrible. </p> <p> </p> <p>Be aware that they say they send you your policy, but have been with them for over 2 years and am still waiting.</p>
105 replies
116 months ago
Red tape and very unhelpful
<p>The discovery health scheme seems to be a good investment in your helath at first glance, well until you actually try to get hold of them, never mind all the automatic voice prompts, can we actually speak to a real person? And if you do are so not helpful. The service i have recieved has been disgusting to say the least!!</p>
210 replies
Review Distribution
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1 Star
6 (100%)