Active since Oct 2016
In June 2025 i purchase prepaid water meters. According to Metro these meters carry a 1 year warranty. I had endless problems with the billing and moved over to another service provider. A water meter is leaking. I contacted Metro Prepaid meters , according to them the warranty falls away because they not my service provider. The metro has nothing to do with them billing my meters, The product is faulty which carries a 1 year warranty
I requested to terminate my gap cover. I received feedback that my membership will end 31 December 2025. Sirago requested the policy schedule with join date and end date and what option. They forward a attachment which i cant open. I have send over 4 emails in the past two weeks with no success.
I bought 60 Prepaid waters meters for 3 separate properties. I had endless problems to have these meters registered. My tenants had endless problems to buy units. After a few months they not refunding me for all my meters. On one property they not refunding me for two meters. Another property for 5 meters. I want to transfer my meters to another company.
My wife was Admitted at Brenthurst Clinic. We called Medihelp who gave us an authorisation number. We paid the clinic in full and claimed from the medical. Medihelp claimed that the authorisation was not valid . I contacted CMS who informed me to forward my complain to Varsha at Medihelp. Until today i have not received feedback.
On the 4/06/2025 my fibre was not working. I contacted Home Connect but they were unavailable at 4.45pm. I thought maybe they blocked my account because I updated my banking details and gave one months notice to terminate my service. On the app it should that I owed for the month of June 2025 despite my account been debited. I made an eft payment. I requested several times that the accounts dept refund me. I received notification that my balance is nil . What about my credit. Until today they have not responded
I bought a dash camera online. When i received it , it was a manufacturer defect. The bracket would not fit into the monitor. I took it to Makro Crown Mines requesting assistance. They found it to be dective but could not accept it because it was bought online. I requested to return the product and requested a refund. A staff member contacted me and reassure me that they will collect the item and refund me. It is 5 days now and the item has not been collected. I received an email from Makro stating that the item does not qualify for returns. This implies that Makro a can sell defective items and wont honor return policy
I app**** to Absa for a home loan . On the 11/02/2025 i contacted the home loans dept requesting to withdraw my application. The consultant reassured me that my application was withdrawn. Later around 10am i contacted home loans dept again requesting confirmation that my application was withdrawn. I was told by Vishan that it was withdrawn . He told me that he will request that his supervisor Richard send me confirmation. It will take appr. 3 to 4 hours. At 3pm I called again and this time i was told that my application was not withdrawn. I insisted to speak to Richard. Apparently Richard was not available.
I received a message on Tuesday 12/11/2024 that my parcel was out for delivery . On the 13/11/2024 I contacted customer services and was promised that my parcel will be delivered that day. On the 14 /11/2024 customer services said that before end of business day i will receive my parcel. This morning 15/11/2024 customers services told me that the parcel is still at the depot. . I cost me so must on airtime because every time they put you on hold .
I would like to write a review about Home-Connect Morategi was helpful , provided excellent service and was friendly ref 4GUHFMG
On the 30 September 2024 I received an email at 16.10 from Home Connect to inform me that as from the 1st November 2024 there will be a price increase . On the 1st October 2024 I requested to downgrade to a lower speed as from the 1st November 2024. Home Connect responded that it was not possible because their policy is one calendar month’s notice when changing. Is the onus therefore not on Home Connect to afford the customer the enough time to decide , thereby allowing the customer the option to accept or deciine the change?
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.