FM
Fumani M
Active since Oct 2016
69
Reviews
0
Industries
Reviews
69 reviews1 month ago
2,592,000 Seconds,43,200 Minutes, 720 Hours ,30 Days , 4 Weeks ,1 Month Still awaiting for Response and Feedback
To the Discovery Management Team, I am writing this to formally express my extreme frustration regarding the unresolved status of my payment claims. It has been an entire month of waiting, and the lack of progress is completely unacceptable. To be precise about the length of this delay, I have been waiting for: 1 Month 4 Weeks 30 Days 720 Hours 43,200 Minutes 2,592,000 Seconds The delay is not merely an inconvenience; it is a significant financial bottleneck. These claims need to be processed immediately to offset my outstanding balance so that the remaining funds can be released to me. This delay is directly preventing me from finalizing my affairs here and transitioning to another medical aid provider. Despite my constant follow-ups and numerous phone calls, the communication from your consultants has been subpar and ineffective. I was promised a resolution that has yet to materialize, and I can no longer tolerate being kept in limbo. I am demanding the following as a matter of urgency: The immediate processing of all pending claims. The application of these claims against my outstanding balance. The swift payout of the resulting surplus owed to me. A definitive timeline for when this will be completed. I expect an urgent solution to this matter today. Please confirm receipt of this mail and provide the name of the senior manager overseeing this resolution.
2 replies
3 months ago
Lack of Transparency in Claims and Billing Departments, Now they want to reap me off a 1 million yet the claims were from 2023&2024
I am writing to express my extreme dissatisfaction with the service I received from both the claims and billing departments. The current handling of my account is unacceptable, and I feel the financial charges and processing errors have been handled without any regard for the client's well-being. I am requesting an immediate review of my file
4 replies
7 months ago
Harassment and *****ulent Account Claims by Nimble
I am extremely angry and disappointed with Nimble for continuously harassing me about a Standard Bank account from 2021, which I have no record of. Their information is inconsistent, and it’s clear something is not adding up. They are even putting accounts under my name that I know nothing about, which is highly suspicious and feels *****ulent. I’m sick and tired of these false accusations and harassing calls. I demand they stop contacting me immediately and that Standard Bank investigates this matter urgently before more innocent people are targeted.
1 reply
10 months ago
Severe Inconsistencies in Claims Payments and Premium Calculations
I am writing to express my extreme frustration and disappointment with the service I have received over the past eight months. Despite my repeated attempts to resolve issues with my claims, I have yet to receive any meaningful assistance. My claims remain unpaid, and I have been subjected to inconsistent premium calculations, with varying amounts quoted each month. I urgently request to be escalated to a senior representative who can provide immediate attention to my case and offer a comprehensive solution to these ongoing problems. I expect a thorough review of my policy and claims history to rectify the errors and provide clarity on the premium calculations. I would appreciate it if you could expedite this matter, given the prolonged duration of this issue and the impact it has had on my experience with your company.
2 replies
21 months ago
Failed breaks in the Golf 8R 20204 model Although I just replaced it, it is even worse than the last one that we had to remove.
One million Rand. GOLF 8R 2024 model: I experience a break failure which wanted to end my days here on Earth. I am really unhappy with the new break that I installed in Midrand. I want it altered along with the ceramics since I can't afford to spend so much for a high-performing item with a poor breaking system.
0 replies
25 months ago
Inconsistency from discovery, Finance team not doing their job, i am embarrassed
My medical aid always get suspended while payment has been made, the is lot of inconvenience from discovery with their staff, unable to resolve a matter This is happening for the 2nd time. its a matter of time i change this medical aid
2 replies
28 months ago
My name is listed without any acceptance, this company is a **** dont fall for the trap
DOnt fall for the ****
0 replies
28 months ago
Very poor Service, my name is blacklisted without any knowledge
My name listed without any knowledge
0 replies
28 months ago
Blackilisted without correct infomation , my name listed without any knowlegdge - i dont have any cell c account
Blacklisted on wrong account which wasnt for me, Very Poor service and they dont responsed
1 reply
29 months ago
Discovery billing is a night mare my child life was in danger based on below standards billing team
Disappointed with discovery my medical aid suspended based on the error of payment allocation, my bill was R 4300 for the month of January and it was paid in full , my daughter was at the emergency they couldn’t admit her , my daughter life was put in danger based on problems with below standard people working in finance
2 replies
Review Distribution
5 Star
6 (8.695652173913043%)
4 Star
1 (1.4492753623188406%)
3 Star
2 (2.898550724637681%)
2 Star
4 (5.797101449275362%)
1 Star
56 (81.15942028985508%)