Active since Oct 2016
On the 27th August we purchased some clothing items at sport scene. A couple of days ago we noticed the stitching coming apart like the red sea for Moses. This was also accompanied by small holes in the fabric making the wearer looking like a beggar in expensive cloths So not to have the bourgeois stripped from our appearance we decided to return the items to Sport scene Vangate. To say the least this experience was not very demure not very mindful not very respectful. We were confronted by an intellectually challenged assistant who had the air and grace of a Cape Flats dweller. We do not look down on people who lack articulation unless coupled with a lack of manners and maybe some teeth. This assistant proceeded to call the manager. A not so gentleman made an abrupt appearance. He examined the garment and then proceeded to explain to us the garment is burnt. Imagine my horror at hearing this, the picture of the the wearer being alight an not even being aware of it. After composing myself and collecting my demeanor of aristocrasy, I pointed out that even the seams are coming apart to my horror this person said yes it is a burn. The first thought which came to my mind was this guy has a gold card membership to Idiots International. At this moment my schizophrenia and bipolar started having arguments in my head as whether this person is a real manager or a pretend one. More so after he in a very brusque manner said i can take my objection to the head office. In any other situation this nonchalant attitude would be admirable but for someone who is pretending to be a manager this is not very demure not very mindful not very cutesy. To add insult to injury the assistant and a customer examined the garment. The customer yes the customer you reading correctly the customer chimes in and says it is a burned. The situation was typical of two multi racial aunties having a gossip early in the morning wearing a gown and rollers in the hair at the boundry wall. This situation did not appeal to my regal senses. Hence i put my thoughts to paper. I am awaiting your prompt demure response. Kindest regards Sayyid Muhammad Nabiel Al Sakkaf Baker 0683279876
I have literally waited the entire day for a manager to call me back Berny who had promised to escalate my dilemma. As anticipated nothing happened only this stupid automated reply. Thank you for this typical **** service so my banking details have not been changed even though there was ample notification. No manager found this important enough to get back to me I have contacted Micheal Franze on linkedin and i have also sent a whats app. As well as Facebook Nabiel Ticket number158300 156756
Good day All especially Ceo Angelo Swartz I had the absolute displeasure of visiting your branch at Vangate Mall Cape Town. Here I was accosted by a mentally inferior Security guard. My trolley was almost ripped from my hands and this wrath I suffered because I had seen it fit to purchase a pocket of your potatoes and other incentevised items. If i had known this would have happened at Spar Vangate then I would rather have had myself ******** by the street vendor and risk the likely chance of food poisoning, than subject myself to a display of dishonest assumptions. This person whose pronoun is security literally shoved her hand into my trolley, it felt like a **** of my personal space. She did this to literally rip out the till slip to check if I had paid for the pocket of potatoes she was so enthusiastic to read through my till slip which actually surprised me not so much by the enthusiasm but that she could read in phonics. As luck would have it I did not pay for the potatoes but my wife did so it was on her till slip. This wazzock almost jumped for joy when no po-ta-tow was found on my slip. She was contemplating my eminent arrest. Her hopes however was short lived as my wife behind me produced the slip with the potatoes on it. She then had to phonically read through a longer till slip waisting more of my urgent time as I had taken a ****tail of chronic medication including water tablets so my urgency was real. So I was ready to burgeon from the top and the bottom. As you can imagine I naturally reacted and asked to speak to the manager. From what I gathered from the adaptation class response "the manager there". Not being accustomed to this unfami**** articulation. I turned to the young lady who was indulged in only breathing at what I presumed was customer care as it was elevated. To my surprise I had a rude awakening as she was only seated there to breathe I higher quality of air because of the elevation as she could not call the manager either. To my utter surprise O2 girl informed me that the manager does not come to the door. At this stage I was totally livid and asked for the manager the store manager. Then the security manager came. At this stage I felt like my patience was being mastubated and I was ready to explode. Remembering my pedigree I managed to calm my spirit and regained my bourgeois demeanor. I then followed the Manager of security to a room where there was a lady seated and a gentleman made an appearance, he introduced himself as the manager. Undivulged to my audience in the room I know who Ashley and Amiena are and their roles. Amiena is part of my tik tok entertainment. It is pure delight to see her interact with the proletariat of the area. They the audience must have taken me for a simpleton as I was very aware he was not the store manager. My immediate reaction was to ask for the area manager. The Manager of security and the meek Manager could not provide me with the requested details. I was three seconds short of initiating an incapacity to ascertain if it was a case cannot, will not or do not want to. I then asked if it is the policy of Spar to stop their clients who purchased potatoes. The mild mannered Manager said no but the Manager of security said it is and she asserted this fact thrice till the mild mannered Manager grew some and told her the Manager of security to keep quiet. Also in passing the mild manager recognized me as a regular customer and just for your interest I also frequent Woodstock and Rondebosch and never have I inspired this treatment. I then proceeded to ask for the policy document which states I must be accosted for buying potatoes. The Manager of security in her brilliance of that moment reached for the file very confidently and paged through it with the conviction of a crusader just to cut off the climax by not finding it. My wife who had been waiting outside and feeling the pangs of thirst called me asked me to come. I resigned my stance after I was given the assurance Ashley the real slim shady will call me back. We'll i called Ashley on his cell and the store number which also never gets answered and there was no reply which did not surprise me as I will have a better chance of seeing father Christmas. Hence this email out lining my ********** experience I copied all the recipients as I am at the end of my tether so the hope and dream I have is that someone in this quaint email will be able to assist with my plight and plea and provide me with Spars punitive policy on the purchase of potatoes My kindest of regards an awaiting a reply from someone anyone Yours truly Sayyid Muhammad Nabiel Al Sakkaf Baker 0683279876 calling number 0614038027 what's app number
We booked 4 days at My one entire day was without electricity and the contingency plan my management was to give hot water no other compensation like extra activities Management does not realize one books a holiday an expensive holiday to have one entire day taken away and spent off the resort which was paid for
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