Active since Nov 2016
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4 reviews73 months ago
Useless Useless Useless
Octotel have left me stranded with pathetic fibre internet in the Blouberg area. My ISP, Webafrica has been amazing and also just as fed up with the poor service from Octotel who have failed to communicate effectively about a fault they were dealing with and only late in the day (7 April) did they communicate to Webafrica that they could not resolve the matter and thus, although Octotel would take no blame for their own levels of incompetency, yet another day or poor connectively laid ahead for people like me. Octotel are useless and more expensive than other service providers and have been useless since the day I moved over to them in an area where they have the monopoly.
0 replies
91 months ago
Warning: Not a loan finding service
Useless company skirting around consumer and FICA rules to sell pointless services on Debit order. They dont tell you about a 5 day cooling off period and on cancelling a debit order in the first "free" month the debit order still goes off as it is outside the 5 day cooling off peeiod.
0 replies
91 months ago
Scam Scam Scam
Complete scam artists selling stuff you can get for free when trying to source a loan. Debit order cancelation is a nightmare and despite cancelation it is not cancelled. Agents skirt around FICA and consumer protection laws. Company should be closed down
0 replies
115 months ago
Broken Promises Leave me stranded cost me money
<p>On 29th Ocotpber 2016 my Uncapped Unlimited ADSL was throttled leaving me with almost zero internet connectivity. Telkom have promised on numerous occasions to inform me should my unlimited uncapped cap begin to be reached. I have never had such comm unication from Telkom despite the promises. Using very slow #g I sent messages on Facebook, twitter and email - because phoning costs money and takes an endliess amount of time - to find out what was going on. I eventually got a call at 12.44 on 31st October with a promise to call me back within in hour and because "I can see what the problem is" I was assured I would be up and running. </p> <p>I sat and waited and the phonecall never came. After 2 or 3 hours I sent further messages to find out what was happening eventually getting a facebook message at 21.17 asking me for my account details! </p> <p>I lost money and spent a lot of time waiting for Telkom who knew that as of today my account would reset. But that is not the point, the laissez-Faire attitide of Telkom is cost me money and costs others money every single day. I want compensation and because I felt utterly insulted I would like a formal apology. I will not let this go, Telkom FAILED and Failure comes at a price. </p>
315 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)