Active since Nov 2016
6
Reviews
0
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Reviews
6 reviews15 months ago
Pathetic service
I made a purchase online, received the items in a pathetic homemade packaging; not convinced the items were new. I then logged a return, so far I followed up three times, told the case will be escalated as usual but no results. I can't even get my refund. Such a big store, such cases shouldn't be resolve on first attempt. Pathetic service!
53 replies
16 months ago
Thanks to Dexter Mar...
Thanks to Dexter Martin for the great assistance in getting a better offer for my car insurances.
56 replies
16 months ago
Great Service
Great customer service from Sharon, very friendly and she kept the promise that I will get my car back within the time-frame. Great workmanship from Renew-It.
0 replies
28 months ago
Thanks Dihapeng for ...
Thanks Dihapeng for great assistance regarding my annual premium review.
129 replies
114 months ago
Bad bad bad online (chat) service
<p>It's not even a month and I am back with the same problem. Your online agents are terrible.</p> <p>Ref: 021216Q1MXP7, 021216Q1MV8R and 251116Q191K1. They are so good at been impatient, ignoring and shutting down the conversation whenever it suits me.</p> <p>My last similarcomplain was on 3rd Nov 2016</p>
56 replies
115 months ago
Bonitas Online Chats sucks
<p>Online chat with Bonitas consultants is always terrible. They take looooooooooooooooooooong to respond, you always have to ask, 'are you still there?', and yet after every chat even if you rate 'very bad or 1, you still wonder if there is someone doing all the follow ups on every ratings, because clearly no one cares. Your online chats sucks.</p>
135 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)