ZM
Zuzokuhle M
Active since Nov 2016
5
Reviews
0
Industries
Reviews
5 reviews3 months ago
Leroy Marlin Little Falls, Roodepoort
Such frustration I had with Leroy Marlin Little Falls failing to deliver my building material in Dec 2025. I had to go to the shop twice, make an agreement for the minimum delivery they could do but they still failed. Their logistics changes DO NOT work and lacks proper coordination between sales and them, leaving customers frustrated with excuses.
56 replies
3 months ago
Fabiani Clearwater Mall
On 2025-12-03 I returned a shirt that I had bought the previous day but found it was defected. A refund was done but I never received any notifications nor the money into my account. I've had to provide my bank statement but their finance department claims the money was refunded. When asked to provide proof they sent a snapshot with some card that doesn't belong to me. Both the finance department and reginal manager have refused to speak to me directly, claiming that POPI act prohibits them. I have today logged a complaint with Foschini group and shall see what happens.
0 replies
54 months ago
Bernadine helped, she was very patient with me the first time dog owner and explained everything in details
Bernadine helped, she was very patient with me the first time dog owner and explained everything in details. Very thorough indeed
53 replies
69 months ago
BIT Concrete PumpHire
This company does not delivery on their promises. They were supposed to bring a concrete pump but didn't, claiming two of their trucks broke down. AfriSam ended up calling their cement truck back as it was drying out. They're now refusing to pay for the concrete.
0 replies
114 months ago
Vodacom and it's shops
<p>I'm greatly disappointed at Vodacom. I've always found their call centre and shop personnel very professional. This week has been hell.</p> <p>So I misplaced my handset and thought it was lost and hence blacklisted it. I later found it and needed to unblacklist it. It was firstly the call centre giving me incomplete info on the process I needed to follow. Then it was the shop they told me to go. Between the two noone wanted to take responsibility. Eventually all necessary forms were filled on Tues 22nd Jul.</p> <p>Today I went to South Gate Mall Vodacom shop to follow up and get the reference number which was supposed to be sent on email but never received. The lady that helped on the 22nd had just knocked off and ready to leave. She asked one gentleman to help me and he refused. She left anyways and left me waiting. As if that wasnt enough, the other lady (I found out later that she is the manager) then asked some other lady to help. This lady said the one who helped (knocked off lady) me the first time should have helped and literally clicked her toung and left and disappeared to the backroom. Fourty five minutes later, the manager lady helped me by giving me the reference number. I however still don't know when my handset will be unblacklisted.</p> <p>Having been frustrated already by Thurs 24th Jul, I decided to upgrade the blacklisted handset via Vodacom Online. The info on their website says, if the order is made before 12h00, the item will be delivered the next day, which means I should have received the handset today 25th Jul. I however don't have it and neither did I get any communication.</p> <p>So, I cannot get my current handset unblacklisted, neither can I get it upgraded and get the new handset. Vodacom, vodacom, please fix the mess in your structures.</p>
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
4 (80%)