Active since Nov 2016
getintouch@virginactive.co.za Good day I have just received a threatening message from (011) 5604767 that I have been handed over for a membership that was cancelled almost a year ago. My wife and I have cancelled our membership from your gym multiple times in person and on the phone with your Help Line. It is abundantly clear that third-world operation is incapable of processing simple instructions. This is nothing short of harassment for something that is 100% failure on your side. Threatening my credit record for your ****-poor operation is unexceptable.
I am trying to replace my Breville 1.3 litreGlass Blender jug . No-one at @Home PE can help, I didn't appreciate "buy a new one as a acceptable response either". I phone the Midrand DC (011-7009300) customer service number just disconnects you. After 5 tries it was obvious no one wants to help you. I logged a query on their website(foschini): no-one has contacted me as yet. I bought Breville because I was assured parts would be available. The East London branch I purchased it from (very helpful) - told me a number of these benders had been returned and thre should be stock - albeit secondhand/used at the wharehouse - but no-one is contactable?
I needed my service restored, three days after payment and it was still has not been restored, you phone Vodacom help line after three tries and being cut off twice - they phone you back ask bull**** questions -and tell you they cannot help. I was promised restoration of service with 2-5 hours more bullsh*t from this 3rd world service provider! **** poor service Vodacom -**** POOR!
Despite promising to deliver my credit card last week, nothing has been delivered and the promises made on last Monday evening (week ago)-mobile messages promising to contact me within 48 hours, what a surprise but FNB has yet again failed to surprise me — pathethic service. Should I pay my credit card late, no doubt their will have no problem with NFB leavering more ridicolous bank charges for their sub_standard service. I spent hours this afternoon attempting to find a functioning FNB ATM that allows me to deposit cardlessly - another surprise - not one in my area - you outdoing yourself FNB - third world you proving to be. Am I irratated - damn right I am. My credit card expired two damn months ago. Don't phone and promise me because your word is worthless, either deliver the damn credit card or cancell my account...your damn choice!
My credit card expired in April 20202, in the past the bank pro-atively contacted me and arranged for a new card. No longer obviously. I have contacted FNB, by phone, you experiencing high call voloumes and promise to return my call - never happened. It is now two month and still nothing. I entered my info on your I/Nt page and promised that someone will contact me in 24 hours, another lie. Clearly, service is no-longer a 'service' offered by FNB. LOck down made it impossible to visit a local branch, no very impressive stuff, great at bank charges, penalities if late for any reasonable reason, but need service...not so much! Bazil Raubach
I opened a tin of All Gold Onion and Tomato mix this evening and found a piece of steelwool in the tin with the contents, . 23 April, 2020 (6.30pm)
Closing down ATM during a end of beginning of the month for service with no ATM alternative if arrogant and completely inconsiderate. THen your disinterested staff tell me to go to 9th Avenue Walmer only find the bank no longer exist is frustrating and if I pay my credit card late you'll levy criminal bank charges with zero consideration in the amount of time we have wait and waste for you to provide a service your to be of international standard. Continual return trips to your bank costs me money, time, fuel amd frustration - but as I have learnt -FNB don't give a ****!
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