MP
Maritsa P
Active since Dec 2016
5
Reviews
0
Industries
Reviews
5 reviews60 months ago
Poor service MR MD & Founder
5/5/2021 Product review: (7years) The French doors and stacking doors continuously falter and create difficulty closing, with maximum upward effort pulling at the door handle the door will close, following the locking mechanism fails due to the unbalanced doors. The rubber seals around the windows and doors keep pulling out. The *****s used to install the window frames rust even if not exposed to the elements, the hinges of the windows are effected due to disintegrated *****s and creates a troublesome noise upon opening windows. The handles of the windows fail and physically turn 360 degrees windows can either no longer open or close. After sales alterations windows come with complete different handles that do not lock with a key and initial selling point no longer applicable. Based on their inferior manufactured window and door solution, one needs to service the windows and doors annually at an additional cost. Aftersales service: To request a maintenance team is a frustrating tedious occurrence at every interaction over the past 7 years, one struggles to get hold of a representative to take your call, when the quote eventually arrives, payment is requested upfront, then only a date will be considered. Services could take place anything from a month or more from initial call. In addition expect an unprofessional service team. Most importantly DO NOT post a poor Google review (Worst after sales service!) the wrath of the MD and founder will be unleashed upon you, he will phone the client personally @ 10:59, reprimand the client and make reference to the poor Google rating and put forward the following response “based on your review why should we assist you?” the fact that the client has been waiting for a quote and service date since 24/3/2021 is not relevant and “you can wait another two months, thank you and Goodbye”end call. Followed up by an office email @ 11:16 the client’s punishment for the poor Google review reflects continued reprimand of MD: “Unfortunately we are fully booked for the next few months. We will not be able to assist you at this time.” Please refer to: www.rehau.com authorised partner uPVC window systems, they offer other reputable friendly manufacturers and helpful installers of uPVC windows and doors.
0 replies
72 months ago
Cape Union mart online scammers
Careful to place Online orders, I placed my order on 26 March 2020, and paid with a voucher, I received my confirmation that the order has been received including payment. I have been following up weekly re my order. I received a response today they cannot find the payment, so sorry have a good day. R699.00 gone! Cape Union Mart is running an online scam. For more assurance go read complaints on their FaceBook page. Don’t buy Online from Cape Union Mart!
0 replies
75 months ago
Fraudster Electrician
Tshuma Katalushi is a one man business, and he signs off illegal COCs, one can never get hold of him and when you do he makes appointments and never shows up. On the occasion he does show up he realizes his mistake and then makes another appointment and disappears never to answer your calls again
0 replies
110 months ago
False Advertising ?
<p>Lets Talk April 2017, is all about false advertising, Upgrade and stand a chance to win a Jaquar F-Pace and collect a Rugby Jersey. On 2/4/2017 I signed and paid for the upgraded contract and handset, to be congratulated by the consultant saying I have been entered for a competition and must claim for my Rugby Jersey, he explained that I would receive an SMS. On Monday 10/4/2017 I phoned the consultant advising no SMS has been received, he was confused and gave me a number ********** 612 to no avail. On 12/4/2017 I visited the store again, confusion still reigned, I was then sent off to phone the call centre. After holding for 28:35 minutes and having the consultant giving me his interpretation of how he thinks the competition and claiming the jersey I decided it was a lost cause, I was however also given a number ********** 385 but no answer. FALSE ADVERTISING to consumers hoaxed into claiming or winning something, upgrading and paying more for contracts. Ironically no one never hears about these so called winners. No pot of gold at the end of this rainbow.</p>
56 replies
114 months ago
Dont want my loyal payment!
<p>Third year in a row... 20 minutes 3 times per week on the phone to Multichoice. Refrence numbers etc, speaking to Themba Mahai, Mokang Willem - supposedly the Managers in customer Care. I'm a loyal consumer and wanting to pay my account wich is due 1 January 2017 according to my personal accounting records. I am wanting to pay my new year subscription 11 months in advance, yet Mutlichoice does not want my money. This organisation cannot supply an invoice for the following year, their system cannot allow for their call centre to send me an invoice so I can pay my account. Clearly they dont understand financials and dont want the money in their account. But if I dont pay the account 1 January 2017 when I'm on the beach they notify me I have 24 hours or they will cut off the subscription.</p> <p> </p> <p>Disgusting, poor customer service, cannot believe company acting so small minded and inferior </p>
168 replies
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5 (100%)