Active since Dec 2016
I app**** to buy a Chevy Utility at the dealer. They offered very good service and communication was excellent form their team. Fast with the application for loan, had it with in a day. Unfortunately some things on my side did not work out and could not go through with the deal. What I really appreciated was that no pressure was placed on me to buy. They gave me time to decide even when there was another buyer waiting. I am really sad I could not do business at this stage with the dealer, but hey that is life.
I canceled my contract 2month ago (july2021) via the call center. The contract is still not canceled. A second debit order was deducted. Very poor service.
<p>After having purchased goods online at Makro I returned two items purchased. 17 Days later I am still waiting for my refund to be processed and the money to be credited back to my account. The level of customer service has been appauling and the time taken to resolve the problem is completely unacceptable.</p>