Active since Dec 2016
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5 reviews7 months ago
Terrible customer support.
My bank keeps giving me errors and to get support is a big issue. They are quick to sell you the package and make these big promises that they will support you but when you contact them there is nothing nadda. Stay away much better programs besides them. Mr Rohit Navanitoh Karishananan praised himself during our first call on how people praise him for his good service but if you email him he doesn't even acknowledge you or no reply. This company is all talk and no action. The worst I am moving my business elsewhere.
0 replies
20 months ago
ABSA HOME INSURANCE *****STERS
Claim:516827 Well to start off with I don't think they deserve one star pity there is not a lower level one can give. I had storm damage to my roof which I repaired but the ceilings also got damaged in the process. I logged a call with ABSA and I had to phone them to find out if they received my claim. I spoke to mr Hector Mokgashe. It doesn't seem like there is a system in place someone that you deal with from beginning to end. Every time you call you must speak to someone new and explain your whole story all over again. Then I had to phone ABSA again to ask the way forward. Absa arranged for a contractor to come out. The contractor they sent didn't cover all aspects of my claim but as I also mentioned a shade net that was damaged but the contractor could not look at that as it didn't fall under his domain.The after the contractors visit silence again. I followed up a week later and ABSA said they waiting for the contractor. I then followed up again with ABSA 2 days later and ABSA informed me the claim was rejected because the damage to the ceiling was old damage. Strange enough the contractor ABSA appointed had a drone that one can clearly see where I fixed the roof at the spots where there was water marks and damage. I have video footage where I had a contractor in the roof showing the water dripping from the roof. All these things are blatantly ignored. One can see by the amount of bad reviews vs good ones ABSA is not phased about their clients. I have reported ABSA to the NFO and will take it further as one cannot be openly ****** by ABSA. I have 2 bonds with ABSA and had more than 2 in the past and they still treat a person like dirt. Time to shift my bussiness to another bank.
53 replies
49 months ago
IMPOSSIBLE TO DOWNGRADE OR CANCEL CLUB AFFILIATION THROUGH PLAYMORE
I have requested numerous times for my subscription to be downgraded and have requested for my hc /club affiliation to be cancelled, but instead I received a price increase in my monthly premium. Easy to join and upgrade but when you want to downgrade not so easy. If I dont see a result im cancelling end of the month. My number 0725587441.
74 replies
54 months ago
Great service from Dotsure
Thanks Kelly Kengne for the professional service. So far so good.
53 replies
114 months ago
Ending of my contract without permission given and overcharging contract cancellations . I HATE VODACOM!!!!
<p>I contacted Vodacom to enquire about premature cancellation of number ********** 444. I was emailed a quote on the 20-10-2016 ref 613603. I didn't react on the quote at the time. I called again on the 28-11-2016 requesting a new quote for premature cancellation. The person on the phone gave me an amount of R5200 and somethinf and said they will send me the quote via mail. I never received the quote and when I called back I was told that my number could not be found on the system as it has been cancelled and my number is now on prepaid. I have never given anyone permision to cancel my contract as it was only an enquiry from my side. On the 9-12-2016 I went to Vodacom shop Cape gate and the agent contacted Mr Sello Nkabla in the cancellations department . I spoke to him and he then put me through to legal department who said I must speak to cancellations. I said cancellations put me through to you so you need to sort it out. The person said we will have a confereance call with mr sello and it was explained to mr sello that the account was double charged as they said the settlement was over R10 000. Mr Sello promised and assured me everything will be sorted out by the next day and if not I can call the call center and ask for him. He said there is no reference number I must use the date which was the 8-12-2016. I called to speak to him but to no avail. I went into Vodacom again on the 14-12-2016 to resolve the issue. The service person at D'Ville center called the cancellations department again. He spoke to Zandile who was completely useless and of no help who doesn't listen and have the attention span of a dead rat. The agent got so frustrated that he had to put the phone down and called again. In his own words if Vodacom agents struggle like they do then they feel sorry for the customers. We got throught to Simphewe who transfered us to lega again. Legal again transfered him back to cancellations where he got through to G****tso. G****tso was of no help and I ask to speak to the superviser. I got through to Robin Luisegang and she said they need to investigate and get back to me. 7-14 days is unacceptable and in the mean time I must for out R10600 which is not fair. All this because I enquired about a cancellation and some idiot cancelled my contract. I have no interest in renewing my contract with Vodacom as I am beyond the point of dealing with all these new incompatent people.</p>
168 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)