Active since Dec 2016
The food was good. However, if you're not fair skinned you probably won't get good service . We entered from the balcony entrance and our waiter Vanessa told us to walk around and use the entrance situated inside the mall. When we got to the front, a white couple came on behind us,she literally took the couple and seated them before us. After sitting us down,she came back after 20 minutes to take our order. While waiting, I noticed another couple entering the balcony entrance and they were not stopped (ironically another white couple). Vanessa then continued checking up on all her better looking customers then us I assume and not once came to check up on us. We had to ask another waiter to bring us the bill.
TFG Customer Services is pathetic. I sent them an email a three weeks ago and never received any feedback yet.
<p>I visited the Mitchells Plain Westgate Mall Branch. When getting to the till, the cashier handed one of my items back to me sarcastically saying that there is no tag on the item, as if though it is my fault.</p> <p>I would think that it is the store's responsibility to ensure that there is price tags on the clothing and if not, that they would get one of their other staff to get the price of the item, not hand the item back to the customer.</p>