JS
Jaco S
Active since Mar 2009
15
Reviews
0
Industries
Reviews
15 reviews3 months ago
Business or not?
I placed an order for two remote controllers through their active and publicly accessible website. Payment was completed successfully using PayPal and I received an automated email confirmation, which created a reasonable expectation that the order would be fulfilled. Although the order was placed on 25 December and some delay over the holiday period was expected, it is now 12 January and the order has still not been delivered. More concerning is the complete lack of communication. Multiple attempts to contact the company have gone unanswered and no delivery updates have been provided. Despite this, the website remains fully operational and continues to accept payments. Their Facebook page is also inactive, which raises concern in a modern e-commerce environment. Operating a public e-commerce platform while accepting payment and failing to deliver goods or respond to customers is unacceptable and undermines trust.
0 replies
40 months ago
KFC WITBANK ??????
Dear KFC Witbank Klipfontein and Ben Fleur In short, the day I receive the exact order as place, will be the day that Load Shedding is gone forever. Apart from incorrect or missing items, the general quality of the food is far from desired. I cannot remember the last time that my order was worth the money. I can honestly say, the only reason I ever order KFC is because it is a quick meal and not because of the quality of the food. The chicken has a bland taste that never used to be that way. The buns for the burgers are hardly really fresh and soft, like it used to be, not to mention the poor quality lettuce on the burgers. Trying to " customize" the order is always an up-hill battle and I have no idea why a person with a brain cannot just follow the customer's request. An example is; whenever I order a Zinger Burger I always request that they do not put the Tangy Zinger Sauce but substitute it for the colonel sauce, as the colonel sauce is definitely a must. Never ever, not once could I walk away with ease of mind that my request was fulfilled. Every single time I have to check the burger when I receive the food, send it back, then send it back again because they simply removed the zinger sauce. Today was definitely the last day I myself will order KFC from the Witbank branches because following instructions are not part of their customer service.
0 replies
52 months ago
Dishonest delivery men
Incident date: 24/12/2021 Time: +- 14:50 Tracking nr: 40801996185 Aramex simply failed to deliver a very important parcel,my daughter's Christmas gift Their reason as per the email notification: Attempted delivery - customer not available The customer was in fact available. There was also no attempt to phone me for confirmation After getting hold of an Aramex agent and confirming that they had the correct delivery address and information, the lady informed me that they simply ran out of time, as per the system information Unfortunately the parcel will / might be delivered on the 28th, so I am told. As I clearly stipulated to the Aramex agent, this is absolutely unacceptable
0 replies
60 months ago
Illiterate employees
KFC WITBANK 3 - Corner of Swartbos and Mandela Street. I have no idea what the criteria is for employment as a general KFC employee but, I am pretty sure to read, write and follow basic instructions are not part of it. When a customer CLEARLY STIPULATES IN WRITING the specifics of the order and the highly trained KFC employee gets it horribly wrong, what can be the obvious conclusion but, that these people have the IQ of an eggplant. Several times ordering via Mr.Delivery, KFC got it wrong, even though on the order exclusions area I clearly specify the "please don'ts". The worse part is, never ever are they accountable for THEIR MISTAKES. So I hope this review get some attention.
0 replies
68 months ago
Poor quality
Dear KFC, specifically KFC Witbank Klipfontein and KFC Witbank Ben Fleur. I really enjoy your food, HOWEVER you seldom get the order right or these days there are a serious lack in quality and inconsistency with the food, hence the reason for this complaint. Quality: At both restaurants I usually order the same via Mr.Delivery and at both restaurants the same lack of quality is evident. The Colonel Burgers are a joke. * The fillet is dry and looks like it was left in a tanning booth. * The colonel dressing or lack thereof is simply ridiculous. The little blotch is barely enough, to counter that dried out piece of chicken fillet * The lettuce is not fresh to say the least. So in short the product is far removed from what is displayed/advertised Then never ever EVER can you get the order right to ad the colonel sauce with the 9pc nuggets, even though it is specified.... There is hardly any sauce at all, not even the BBQ sauce. Simply put, I am fed up paying for things and not getting what I pay for!
0 replies
79 months ago
Telkom failing to comply
Our internet has been down for over 4 months. We have reported it many times and not once did we ever receive feedback or even a technician on site. Internet is a critical part of our business infrastructure and without it , we can lose serious business. It forced us to sign up with a different ISP due to Telkom's extreme lack of customer support. We still pay our telkom ADSL every month, however no internet.
0 replies
84 months ago
No feedback - No service - "No problem"?
First: I realised the tracking unit in my car wasn't working and I reported it. The operator at Cartrack call centre arranged everything and I assumed like before the guys from Cartrack Middelburg will sort it out. Nothing happened and no one even phoned me to make arrangements for the repair. Second: In the meantime the car was traded in and I phoned and made priority arrangements to have the cartrack unit removed and installed in the new vehicle. The new vehicle is already load on the system. Needless to say, it didn't happen and again not so much as a phone call to arrange anything. Now the old car is sitting at Toyota in Witbank with a tracking unit belonging to me and which I am paying for. The new vehicle has no tracking unit and is already in my possession. So, is someone going to do anything or can I just cancel the tracking units in all my vehicles all together? The call between the Cartrack call centre and myself: 09 May 2019 10:48
56 replies
92 months ago
Can't follow a simple order
For once I would like to place an order and get what I ordered and paid for! Please EDUCATE your people at the KFC at Corner President & Swartbos Avenues Witbank to listen and just simply give the customer what he/she ordered and paid for. I don't know how many times I have to order a Zinger burger with the colonel sauce - not the tangy hot sauce and get the wrong order. Almost every time I have to double check, go back in or drive back to restaurant and ask for the correct burger. I am 'gatvol' - because it seems that it is incompetent people working there.
0 replies
97 months ago
Telkom - No help at all
We have Telkom business - we have reported that our internet is off since Friday morning. We even went to the nearby technical center to try and escalate the fault there. We phoned Telkom business and the fault was apparently escalated. We need the internet in order to run our business - we need a constant connection to head office in order to process any work that we need to do. Since Friday our work has been standing and we have basically lost two days income because of this.
53 replies
102 months ago
Failed to deliver change order / provide feedback
Several times now we've had an issue with our change orders either delivered late, a couple of days late or simply not at all, until we have to email and fight to get any form of response. SBV Witbank has extremely poor service in this specific department and the lack of feedback is shocking to say the least. The cash order was processed via the online portal on the 01/12/2017 (09:07) - Client 87088 Numerous emails were sent to various people, including a very harsh worded email - yet still no response and no change. This affects our business and I will not recommend SBV to any other business
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (20%)
1 Star
12 (80%)