Active since Dec 2016
5
Reviews
0
Industries
Reviews
5 reviews68 months ago
Issue Resolved
I must admit that I was frustrated with the company’s service. After a fruitful discussion with the company owner Syd, he has offered to complete all outstanding works on their cost. He has committed to improved service in the future and I now consider the matter resolved.
0 replies
68 months ago
Issue Resolved
I must admit that I was frustrated with the company’s service. After a fruitful discussion with the company owner Syd, he has offered to complete all outstanding works on their cost. He has committed to improved service in the future and I now consider the matter resolved.
0 replies
68 months ago
Mafia company
I cannot stress this enough. STAY AWAY. Delivery dates will come and go with promises being made over and over again. They will make promises and say that the stone for the burner will be provided by off cuts and when you enquire about it they will brandish you with a new quotation that was never their in the first place. Money will not be allocated to your statement and they will use that as an excuse why they have not done the installation. Truly the worst company I have ever come across. They operate like the mafia. All the reviews of this company is true. STAY AWAY! When I complained about taking them to the Ombudsman I receive a threatening tone from the owner Syd. They are located inside Decor park.
0 replies
68 months ago
Mafia company
I cannot stress this enough. STAY AWAY. Delivery dates will come and go with promises being made over and over again. They will make promises and say that the stone for the burner will be provided by off cuts and when you enquire about it they will brandish you with a new quotation that was never their in the first place. Money will not be allocated to your statement and they will use that as an excuse why they have not done the installation. Truly the worst company I have ever come across. They operate like the mafia. All the reviews of this company is true. STAY AWAY!
0 replies
113 months ago
Pathetic technical ability
<p>I have been in frequent contact with Vodacom since the beginning of the month with absolutely no resolve to my problem. I have called several times in which call center agents ask me repeatedly to restart my phone, change network operators, escalate the calls to technicians and make promises to always follow up. By the fourth call they stop following up on the status of the fault even when it has not been resolved yet. I opened a service request and it was closed without the fault be corrected. Vodacom has now even stopped me from logging calls for this fault since they say that I have reached my limit in terms of support. Each time they say I must wait two hours, 24 hours, 14 days,…They have resynched my phone coutless times. I cannot make phone calls and am unable to use any data services. I have logged the following service request:</p> <p>001FUaC4TT732B27<br />001FUaC4TT732B6A<br />I sometimes do not even receive calls. It is not my phone handset since when I swap sims with another phone, the problem follows the SIM. I have done a SIM swap and yet the problem remains. The problem is on my account. When is Vodacom planning to fix this problem. They remain complacent of this problem for nearly a month!!</p> <p> </p>
112 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (40%)
2 Star
0 (0%)
1 Star
3 (60%)