S
Syam
Claimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMZ
JP
James P
1 reviews | Active since Jan 2020
30 Aug 2021, 06:02
A pleasure
Purchased 2 fireplaces after being pushed from pillar to post by another reputable company. They helped me by delivering my fireplaces within a few days before the cold front. Fireplaces are spectacularly warm and heat the whole house. Thank you SYAM
Helpful (0)
|Replies (0)JP
James P
1 reviews | Active since Jan 2020
30 Aug 2021, 06:02
A pleasure
Purchased 2 fireplaces after being pushed from pillar to post by another reputable company. They helped me by delivering my fireplaces within a few days before the cold front. Fireplaces are spectacularly warm and heat the whole house. Thank you SYAM
0
Replies (0)GB
Gary B
1 reviews | Active since Jan 2020
29 Aug 2021, 19:16
FIRST CLASS SERVICE AND QUALITY PRODUCTS
What a pleasurable experience it is was to deal with these guys. Not only do they supply exceptional quality products but are also extremely knowledgeable in their field. I asked them to provide me with a solution for my entertainment area and indoor fireplace requirement. The representative who came out was extremely knowledgeable and pleasant to deal with. We placed the order and the goods were manufactured exactly to what we wanted with the best quality and work fantastically. Definitely recommend this company. We are so pleased and happy - there products have made our home beautiful. Good to know we have such high quality manufacturers locally. Thanks so much for the great service.
Helpful (0)
|Replies (0)GB
Gary B
1 reviews | Active since Jan 2020
29 Aug 2021, 19:16
FIRST CLASS SERVICE AND QUALITY PRODUCTS
What a pleasurable experience it is was to deal with these guys. Not only do they supply exceptional quality products but are also extremely knowledgeable in their field. I asked them to provide me with a solution for my entertainment area and indoor fireplace requirement. The representative who came out was extremely knowledgeable and pleasant to deal with. We placed the order and the goods were manufactured exactly to what we wanted with the best quality and work fantastically. Definitely recommend this company. We are so pleased and happy - there products have made our home beautiful. Good to know we have such high quality manufacturers locally. Thanks so much for the great service.
0
Replies (0)JR
Jason R
1 reviews | Active since Jan 2020
3 Jul 2021, 17:16
Syam sure not cooking in gas!
This company has NO after sales service ethic. After years of battling with underperforming equipment and filling in all their forms they now ask us for the proof of purchase before sending out a technician. We bought this underwhelming equipment years ago, we are not looking for a warranty claim, we just want a gas fire that stays on for more than 5 minutes and a braai that is hot enough to braai steak. Unbelievable?
Helpful (0)
|Replies (0)JR
Jason R
1 reviews | Active since Jan 2020
3 Jul 2021, 17:16
Syam sure not cooking in gas!
This company has NO after sales service ethic. After years of battling with underperforming equipment and filling in all their forms they now ask us for the proof of purchase before sending out a technician. We bought this underwhelming equipment years ago, we are not looking for a warranty claim, we just want a gas fire that stays on for more than 5 minutes and a braai that is hot enough to braai steak. Unbelievable?
0
Replies (0)AvdB
Alane van den Berg
1 reviews | Active since Jan 2020
26 Feb 2021, 13:58
good service
After my posting, the owner Syd made contact, sorted out my order and had in installed the next week. He communicated daily about the order. That is how it should be done, seeing we pay for a top class product that is not cheap. Thanks Syam. Well done
Helpful (0)
|Replies (0)AvdB
Alane van den Berg
1 reviews | Active since Jan 2020
26 Feb 2021, 13:58
good service
After my posting, the owner Syd made contact, sorted out my order and had in installed the next week. He communicated daily about the order. That is how it should be done, seeing we pay for a top class product that is not cheap. Thanks Syam. Well done
0
Replies (0)dD
dylan D
1 reviews | Active since Jan 2020
27 Oct 2020, 10:22
Fire pit install.
Ordered a gas fire pit unit from Syam. Initially they had issues getting the 550mm unit I ordered ( Covid parts related). But offered to upgrade me to the 750mm unit as they had one ready to go. Unit arrived on time and when I had issues with getting a local gas installer, Angus offered to come down from JHB to cape town and do the final install and sign the job off. The fire pit looks and works great thank you very much Syd and Angus you efforts are much appreciated.
Helpful (0)
|Replies (0)dD
dylan D
1 reviews | Active since Jan 2020
27 Oct 2020, 10:22
Fire pit install.
Ordered a gas fire pit unit from Syam. Initially they had issues getting the 550mm unit I ordered ( Covid parts related). But offered to upgrade me to the 750mm unit as they had one ready to go. Unit arrived on time and when I had issues with getting a local gas installer, Angus offered to come down from JHB to cape town and do the final install and sign the job off. The fire pit looks and works great thank you very much Syd and Angus you efforts are much appreciated.
0
Replies (0)DO
A
Anonymous
1 reviews | Active since Jan 2020
23 Sept 2020, 15:18
Issue Resolved
I must admit that I was frustrated with the company’s service. After a fruitful discussion with the company owner Syd, he has offered to complete all outstanding works on their cost. He has committed to improved service in the future and I now consider the matter resolved.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Sept 2020, 15:18
Issue Resolved
I must admit that I was frustrated with the company’s service. After a fruitful discussion with the company owner Syd, he has offered to complete all outstanding works on their cost. He has committed to improved service in the future and I now consider the matter resolved.
0
Replies (0)