Active since Dec 2016
I must admit I was very stressed at the beginning and people were giving me negative feedback about Keringa, BUT Danielle was truly amazing. She really went out of her way and took Jerry’s journey personally. She made sure his papers were redone and resubmitted the next day. She messaged me back and forth about how he was doing at the pet hotel and we even got some pictures. Jerry is safe and happy now with us in the UAE. Many thanks!
Had the most worst experience at this franchise taking my car in for a service. We have been using them from 2019. The car needed a minor service. So we usually pay with an eft and I asked the service consultant if this was ok and he said yes as long as I send through a pop back. At 3pm they call to say they will not be releasing my car bcos the money is not in their account and this is a company policy. They then ask me to come in and pay again with my card and assure me that they are reputable and will refund me etc. it was never pointed out that if an instant payment was not done that I would not get my car back at all. My husband has previously paid them via an eft for more than R10k and we had no issues last year. They now have changed their policy and do not make us aware of same. They also refuse to contact the bank to verify the payment.
Worst return experience with Adidas online store. The service consultants cannot comprehend or understand English. After emails back and forth and phone calls, they can still not understand that 2 items were returned and only one item was refunded. It seems that the other item is just being kept at the warehouse and someone has stolen the item. I get the same reply that only one return was created therefore only 1 item was refunded. So what about the other item?
I shop at pick n pay every week without fail and there are always instances that I am overcharged for items. The prices are lower on the shelf or reduced items but it scans a different price or full price. I always go back with my slip to see the manager and obv explain that I cannot bring the goods back a week later cause I have used them but it clearly shows on my slip the date and time. The manager is very rude and tries to argue with me every time and does not refund me back my money.
I have been waiting for a parcel to arrive from the 30th of November. My parcel has just been lying at the depot until i called in to enquire where it is. Fastway does not respond to emails and whatsapp. I even got to the point of getting the driver's number that has my parcel and he ignores calls, eventually switching off his phone. Why would you treat customers like this???????????
Drivers are ridiculous. We let them into our estate waiting and waiting and they do 100 other deliveries before getting to the person who let them in. Not cool Takealot. We don’t just sit around.
Writing this on behalf of my friend who has not immigrated and needs to close her account. She has emailed and called FNB and her banker several times to close her account but cannot due to an OTP issue. The banker replies after days and the service at FNB seems so blasé.
Had the worst experience at this psychologist. Unethical people who do not disclose that they are not qualified to treat people for severe depression. The Secretary is lazy and cannot liase with medical aid. Gives clients the runaround and you end up being chased for payment that the Secretary should have processed through medical aid but is too incompetent to understand simple procedures.
Ordered from drive through. Did not pack half the order. Drove back and they still forgot to give us the coke.
Ordered a personalised tablet bag and they delivered a cosmetic bag that was cheaper in price. Emailed them to demand an exchange and no one responds.
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