Active since Jan 2017
3
Reviews
0
Industries
Reviews
3 reviews11 months ago
Absolutely appalling
Absolutely appalling. Claim lodged 8 days ago, every day new requests are sent asking for additional forms, pics, etc, instead of all at once.
58 replies
82 months ago
Rare customer experience
Sometimes - but very rarely - businesses manage to turn a poor customer experience around completely. Dean at Greencoil did that. Got back to me in 15 minutes and exceeded my expectations in putting things right.
0 replies
113 months ago
Settled claim quickly and comprehensively
<p>Some insurers have the reputation that they'll look for any excuse not to settle a claim, and you feel like you have to grovel to them rather than feeling that they are trying to do the best for you. Discovery - and Preyalen Moodley, who looked after me - didn't quibble at all, settled an emergency claim in full and then paid for additional work that needed to be done, and Preyalen followed up several times proactively. I didn;t have to chase him at all. Very impressed.</p>
56 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)