Active since Jan 2017
I ordered an item on 06 December which was meant to be a Christmas gift. On 23 December, I still have not received the item, their "track item" page says it was supposed to be delivered on 21 December. Tried calling and sending messages to them but no response. Try them at your own risk
I applied for disc renewal on Tuesday and paid on the same day. It took 2 days for the payment to reflect (I was worried as there was no communication whatsover). However, Charlene contacted me, apologised for the delayed response and promised I would have my renewed disc within 48 hours. I received it on Friday, I am happy with the service provided, no hassles and queues. I would have given 5 stars if it weren't for the delayed response
I have been using the app frequently during this lockdown period. They are reliable and the one time that I had an issue with my late delivery it was sorted within an hour. My only advice would be that you should not order fresh foods via the app, I found that they bring bread, fruits and veges that are closer to expiry than what you would have chosen in the store.
I was helped by Lethu Mahauza at the Mall of Africa istore, most pleasant service ever. He made sure that I understood all the terms and respected that I was in a hurry.
I signed up for the free course after a colleague showed me the option to do so. I registered thinking I will attend the free 4 weeks and cancel as I was not prepared to pay the monthly fee of R399. Firstly an amount of R499 was deducted from my account in the second week after which I decided to cancel everything related to shaw academy. They make the cancellation process so long and tedious, unlike when you sign up. Added to that, their consultants will harass you daily despite turning their offer down multiple times. To my surprise, R399 was deducted from my account another 2 weeks later. I have just gone through the same cancellation process as last time. DO NOT SIGN UP FOR THE FREE COURSE-YOU WILL PAY. None of the questions I asked in the "free" class sessions got answered, you are writing and listening to a robot the entire time.
<p>I flew flight MN603 to Durban on Thursday, 05 Dec 2016, which was scheduled to depart at 17h15 Worst experience ever.</p> <p>The pilot told us there were some warnings on the plane and we could not take off. Which makes sense. Two hours later we were told it's a switch that needs to be replaced and thier engineers are working on it. Another hours and we were informed the problem is still not fixed and we had to disembark. Nothing to eat in that stuffy plane.</p> <p>We were later given a bottle of water and pringles. Like really???</p> <p>Kulula did not compensate us in any way. We ended up incurring additional costs as we arrived in durban after 23h00. I am very disgusted with the service from Kulula.</p> <p>Why are they flying planes that are not maintained? Why maintain a plane with passengers inside? In addition, why not offer proper food? They even had the audacity to sell us their stupid sandwhiches once we were air borne.</p> <p> </p>
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.