Active since Jan 2017
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4 reviews28 months ago
MTN has no shame
My mother's account at MTN was hacked and the person ran up a bill of almost R6000. My mother reported it to the MTN shop together with an affidavit from the SAPS. The hack happened on 23 May 2023. A number was linked to my mother's account and made the main number. She received a case number from MTN on 19 May 2023 and was informed that the claim will take 21 days to complete. She followed up with MTN (inside their shop and with the call center) on 1 August 2023, 1 September 2023 and 6 September 2023. Every time she was assured that MTN will contact her within 24 hours, but no communication was received by my mother from MTN. How is it possible that a big company like MTN can keep a person on pension waiting for a substantial amount of money? This while the person is doing her best to follow up with MTN? I definitely have no confidence in MTN seeing how they treat a person of almost 80 years old.
0 replies
28 months ago
SARS harassing a women of 103 years old
My grandmother is 103 years old. In November 2023 SARS sent a final warning of an outstanding amount owed to SARS by my grandmother. However, they did not provide the year of which this supposed outstanding amount is coming from. Her tax lawyer called SARS to ensure that this is not a **** and to confirm the year of the supposed outstanding amount. Even the lawyer struggled to get the correct information from SARS. All this trouble over R750 that my grandmother supposedly owes SARS. No notice was received of the outstanding amount in previous years. The first notice of the so-called outstanding amount was only received in November 2023. Therefore, we were very much surprised when we received this notice from SARS and eventually from debt collectors appointed by SARS. This lady of 103 years have been paying her tax every year with the assistance of a tax lawyer. How desperate is SARS to harass a woman of 103 years for R750. We as a family are deeply disappointed with SARS in the way they have handled this matter. We have held SARS as an organisation in very high regard.
0 replies
38 months ago
Excellent and Professional Service
I recently discovered Henry Motors. They fixed my car, replaced vehicle parts and did panel beating on the vehicle. Their excellence and professionalism starts at reception and goes through all the way to product support. Their work is of high quality, they complete it in the shortest time possible and they kept me up to date constantly about their progress.
0 replies
41 months ago
The Runaround by ABSA
Absa's new online services are EXTREMELY unhelpful and inefficient. I have had to come in to the branch on several occasions because the service line gives me options, but none speak to the enquiry I have. Then I come in to the branch and they ALSO tell me to use their phones to call the same numbers that didn't assist me in the first place. ABSA, you can do much better than this!!
60 replies
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4 Star
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1 Star
3 (75%)