Active since Jan 2017
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4 reviews86 months ago
Bad Service
They say her name is Alfie. Worst service We have ever received. We were forced to sit in a Smoking area even though we repeatedly requested to be moved because I don’t smoke. We had to leave because of this
0 replies
90 months ago
Homeloan Dispute-Sylvia Nofana 6206220758087
On the 12th of November 2018, I wrote to Clint Petersen requesting him to investigate why Standard Bank was charging R4000 on my late Mother bond account when she had paid off the house. I am still waiting. Her names are Sylvia Noluthando Nofana and her ID number is ********** 758087. Standard Bank is reaping people off, first they charged her 1000 on a credit card that was supposed to have been closed and now they are charging her Home loan account which is also supposed to be closed.
105 replies
91 months ago
BREACH OF TRUST
My Mom Sylvia Nofana passed away in April 2018 and she had a credit card with Standard bank, luckily she had credit life cover for it. I claimed this on her behalf to cover her credit debt, the cover paid the debt. This should have been the end of it, wrong. Standard bank has kept her credit card open, and it accumulating CHARGES. I DON’T KNOW WHO THEY HAVE LEFT IT OPEN FOR because the owner of it passed away. THEY HAVE SINCE HANDED THE ACCOUNT OVER BECAUSE IT NOW APPARENTLY OWES 1000. This is appalling to say the list.
210 replies
112 months ago
Bad service
<p>On the 25th of February I dropped off my car at Nissan McCarthy based at End street Johannesburg for a service and brakes issues. It was supposed to have been finished same day, because I was told the service isn't major. I got a call from Zaheed informing me that they needed to replace my brakes and brake pads and that the car will be ready Friday , I was given a quote of which I told the service man I had a specific budget for this work and anything beyond this, I couldn't afford. We settled on a cost of R7000 for all the brakes (front and back). While I was expecting that to be done by Friday so that I can have the car for the weekend, I received a call Friday afternoon and I thought that meant that my car was ready for collection. To my surprise I was told that while they were fitting my brakes they broke my calipers and that the car wouldn't be ready Friday as I had expected and that they don't work weekends. This meant I wouldn't have a car now for 5 days since he promised it would be ready by Monday. I assumed Nissan would take responsibility for the cost of the broken calipers since they broke them, in fact I was reassured not to worry, because instead of replacing them they would use a kit to repair them. Still I was thinking the cost isn't mine since Nissan had done the damage, to my surprise Monday the 30th of January 2017 at past 3 in the afternoon I received a call from Zaheed informing me that the car is ready for collection and than now my account was R11140. This was a shock to me because we had agreed on R7000, I queried this. The explanation I received now changed, it now stated that the calipers had fallen out when the opened the braking system, but because I have a 17 months old and need the car I went to Nissan on Tuesday the 31st Jan to settle the amount so that I could release my car. While there I requested Zaheed to please provide us with a full report and a video footage of what transpired with regards to the calipers. He promised to send these items through that day. Today 3 February I spoke to Zaheed, he yet again promised to send the report and that unfortunately there was no video footage for it. I requested that he send the report, however I am still waiting for that report. This has to be the worst service I have ever received at this dealership, and the fact that I am told calipers fall out of your car when you drive the car too long on finished brakes is scary. Can you Nissan explain to me what is going on? Could someone look into this please? </p> <p> </p> <p>Yours faithfully</p> <p>unhappy customer</p> <p>Sisanda Nofana</p>
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)