Active since Feb 2017
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5 reviews1 month ago
A bedroom has a DOOR, and so does a proper bathroom
I recently booked accommodation in Nelspruit making use of the Lekkeslaap app. I found a nicely discounted 1-bedroom unit in Die Steiltes. It was not clearly indicated in the ad that this accommodation was well inside a townhouse complex (not named in the address), and in fact part of a townhouse occupied by the owners. Our GPS took us to the street address where we came to a halt facing 3 gated townhouse complexes. Could the name of the complex perhaps be included in the physical address of the accommodation, or is there some rule against it? 2. The adverti*****t suggested a 1 bedroomed unit that could sleep 4 guests. This is to my mind a bit of a stretch. This room has been skilfully turned into a below-decks bachelor flat, with a bed plus sleeper couch, kitchenette and a small ablutions section (shower, toilet and basin) behind a shower curtain. We have read some of the guests’ comments, and are sceptical of the assertion that 4 adults could be comfortable in this space for more than an overnight stay. We are 2 single women who are friends and get along fine, but we will in future make very sure that our one-bedroom accommodation does indeed feature a separate bedroom with a door.
1 reply
8 months ago
MTN Upgrades - a house divided?
I tried to upgrade two MTN contracts (one data, the other phone) . SIM only, both. Should be a piece of cake. Not so. Firstly, it is nigh impossible to get a "service champion" on the line. I got as far as "speak to a service champion", and then the usual stuff about high call volumes, etc. The system bounces you back to "press * to return to the Main menu" or # for something else I did not want. If you don't press any key, the system terminates your call. Back to square one. So I tried to do it on the new MTN app. The in-app suggestions (promotions) are sp**** indeed. No SIM Only deals that I could see. Which is what I wanted. So I trudge off to MTN Menlyn branch and get a nice consultant, Emile, who helps me very ably. Since the applications must be vetted, I go home, expecting a call from Emile today to complete the process. He does call while I am not available, but when I ring back, there is no reply. But lo, I get a call from another MTN person, a lady, who trashes Emile's advice and proceeds to sign me up for "cheaper" packages (running for 36 months instead of 24 months) and urges me to approve the Absa Debicheck on my Absa app. I am uneasy about the situation and call Emile, and luckily find him this time. I tell him what has happened. He warns me against the "cheaper package pusher" and says it is an MTN person (from an MTN Helpline or something) trying to poach his client. ***? How is the client supposed to deal with what seems like internal "****s" where different consultants contradict each other, and scramble to sign you up (Debicheck, the works) for something other than what you'd agreed to the previous day? It begs the question whether MTN consultants employ devious tactics to claim credit for signing up clients. This kind of dubious behaviour does not inspire confidence in the ethical standards of the company.
0 replies
24 months ago
PnP The Grove - bring your own scanner
HELLOPETER I visited PnP The Grove on Wednesday morning 19 June around 9.00 in the morning. It was an eye-opener. Numerous prices were missing from the shelves (which weren't very tidy to begin with). I took one boxed appliance to a cashier to have it scanned so I could know the price, but when several other items I was interested in, also did not display prices, I gave up. In the end I simply didn't buy anything from this store. What does PnP The Grove management expect customers to do? There is no scanner in the store for our use. Do we have to make a trip to a cashier every time an item has no price indicated? Besides the fact that numerous prices were missing, there was often a mismatch between the prices that were displayed and the products aligned with them. I was thinking to myself: is this the company that has suffered massive losses and has embarked on a much publicised turnaround strategy? What is the point of having attractive displays in the shop if management can't get the basics right – i.e. price tags on shelves? (Incidentally, even the items in such displays had no prices indicated.) I did notice that there were some barcoded tags (rather than price tags) on the shelves. What are these in aid of? Are customers supposed to download an app on their mobile phones in order to find out the prices? The mind boggles. I honestly don't have much hope for PnP - and even "much hope" is a very generous estimation.
1 reply
29 months ago
Pick n Pay, please up your game!
It is hard to find a Pick n Pay shop in Pretoria where the following basic rules are observed: 1. Friendly cashiers. Most are glum, busy talking to a fellow-worker, or unhelpful. Mr Sean Summers, please start the turnaround by training your staff in people skills. 2. Prices of goods clearly displayed, on shelf or on item. I do not want to drag it to the till to be scanned. I simply don't put it in my trolley. 3. PnP has a confusing array of brands. PnP No Name (the white and blue packaging) is the very basic range, I suppose. Then there is the colourful packaging with PnP label. Medium-range price-wise? Lately I see a high-end label Premium Crafted collection. Most expensive? 4. The Smart Shopper card should offer real rewards. Discounts at least, like Checkers' differentiated prices ("with card" is clearly cheaper). Points accumulating to Rands would be nice. Just keep it simple.
1 reply
81 months ago
Telkom not interested in new business?
I'm not usually a Telkom basher. I have 2 accounts with them (one fibre and one mobile wi-fi) and enjoy good service. Until I phoned 2 weeks ago to enquire about a solution to dead wifi spots in my home. All operators were busy, so I was asked to leave my details withthe person who answered the phone. I did so. Not a word since. I'm waiting, you guys...
0 replies
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5 Star
0 (0%)
4 Star
1 (20%)
3 Star
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2 Star
4 (80%)
1 Star
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