LK
Lehandra K
Active since Feb 2017
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Blend cosmetics: A no go
It is impossible to get hold of this business as there is one phone contact (no joy) and the e-mail address (less than no joy). I wanted to pick up the order at one of the franchisees,but received no answer as to the probability. After 7 days my order was not PROCESSED,so I thought that this is the only way to get the items in time. I decided to cancel the order and request a refund,as the order was not even processed according to the status check. I really am disappointed in the service delivery and I now fully understand that I could not see all the comments on the Facebook page. They seemingly delete the bad ones? I would just like response and a refund of the monies paid.
0 replies
26 months ago
Horrific customer service after sandals sole broke in two
The service at the Vanderbijlpark (DF Malan street) is absolutely terrible. First of all. I bought sandals on 12 Feb 2024- do the maths. The sole broke in two. Who keeps a receipt if you decided to keep the item you purchased? Well. they expect you too. I also the SMS they send, will be deleted, no doubt. I took a screenshot of my banking app with the purchase proof date and amount. I also had the BOX I purchased the sandals in. They were unable to assist. First because of the slip, then the item had to be EXCHANGED. Why? I did not find something suitable and requested a voucher - NOT CASH. Then the excuse was that they are offline and cannot process anything. I left. Please help, as their email address and phone number is also a dead end
0 replies
51 months ago
Auto and General -the struggle is ongoing
The struggle to have your insurance cancelled, is unacceptable. Firstly, they do not answer emails. Secondly, they phone you at hours that is extremely unsuitable. I reversed my debit order twice already, because the insurance was not cancelled as requested. When YOU phone them, it is a question and answer session that lasts forever. I am now waiting still for confirmation that the insurance is cancelled and the debit order to be reversed.
159 replies
112 months ago
Death benefits should not add to trauma
<p>I applied for death benefits of late husband on 11 June 2016 at the Vanderbijlpark branch . At first the process seemed to be going smooth(I even complimented them via email) ...Then my nightmare started. After 6 weeks I required feedback. Julia at the office phoned me and said that it takes 3 months, but that the claim was approved. I accepted that there was a process end this happens at the Germiston branch.</p> <p>3 Months came and went...still nothing. I contacted Mike Makhene (manager at Vdbijl) via Email. Julia again phoned me and said it takes 6 months. They also needed the burial order. I explained that it was a cremation and sent the cremation order to her email address.</p> <p>In November I totally lost my cool.Nothing happened...I spoke to Julia via E-mail AGAIN and she said that they need bank forms as well as burial order. I said both the mentioned forms were completed and sent both the cremation letter as well as the bank forms to JULIA AND CC'd Mike. </p> <p>Today is the 8 th of February and no one bothered to phone me or let me know what is happening!</p> <p>How many times must I repeat the process and who is not doing their work? They refused to give the Germiston's number. I asked for it TWICE...</p> <p>PLEASE HELP!</p> <p> </p> <p> </p> <p> </p> <p> </p>
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)