Active since Feb 2017
PLEASE DO NOT USE THIS FEMALE. SHE SHOULD HONESTLY JUST DROP OUT OF PRACTISE COMPELTELY. Just pathetic, there's no better word to sum her up. She shouldn't be dealing with people at all. Her attitude is unacceptable and so are her unwarranted sarcastic comments. Her website falsely represents her as a caring, involved and professional expert with Christian values when she is not any of that. My husband and I went to her as she was the only one with the soonest opening after being referred by ER Doctors to see a Gynaecologist ASAP. Walking into her consultation room, I introduced myself and my husband to her and asked should we sit? She responded with "If you want to". She continued by asking why I didn't want to add my husbands details to the file and commented "oh, it looks like she wants to exclude you". After I explained to her the reason for being there and that I was at very early pregnancy stage; 6 weeks, she continued to asked what I do as a profession and then turned to my husband asking him "Are you Afrikaans?" and when he answered yes she turned to him all chatty and smiling and spoke to him in Afrikaans. He responded in English out of respect for me which she clearly showed disdain to. She barely gave me time to get undressed and told me "put on the gown". I had to ask her where the gown is, as its my first time there. I also had to ask her to just hold on as I wasn't ready yet. The first scan of our baby, was done in less than 2 minutes, she failed to explain anything to me saying "it looks like a blur to you but I know what I'm looking at" and then she brushed over the pain I was experiencing and was referred for. She further commented "This is your surname, did you not change it." Which in fact is none of her business but I explained that I was only married 3 months and hadn't done the necessary changes everywhere yet to which she pulled an ugly looking face. She then took a copy of the scan and threw it on the desk to my husband and said "there's your baby". She pulled out a booklet and rushed through what is required throughout the pregnancy and said to sign to agree to do this. After telling her I cant sign, I haven't even had a chance to look at anything yet; she said it's insurance for her to cover herself to state she's explained everything to me and that I can do it or not if I don't want to but she needs me to sign to say she's told me what's what. After walking to the receptionist to pay for the consultation, Janine walks out, with other patients in the waiting area, and briefs the receptionist out aloud about the outcome of the consultation with me. This is a breach of privacy and completely unprofessional. As newly weds, and our first appointment for our first baby this was not the experience or treatment we expected from someone who calls themselves a professional. But in spite of all this, we are confident that we will find a fitting Gynaecologist and we are so excited for our journey ahead. We wont allow this woman's personal misery to rub off on us.
For the past year I have received numerous calls on a daily basis from yourselves looking for someone else! You call me asking for someone else of a different gender and ethnic group. Despite telling you (and you clearly hearing over the phone) that I am not the person you're looking for, you still continue to harrass me! Your conduct is disgusting and completely unethical! I have told you on numerous occasions to remove my number from your data base, yet you have no regard to adhere to my request. Do you know what is stated in the Data Protection Act? MY NUMBER IS A PRIVATE NUMBER, I have never and DO NOT give you authority to use or even keep my number. My next step is publishing this on social media and approaching the Legal Ombudsman.
Primo charges per parking you make use of in their complex’s. As of December 2016, I requested that one of my two parking be cancelled. Since then they have ignored my request and continued charging me. I have since then followed up on 3 different occasion and ended up CC’ numerous individuals at Primo Prop yet received no response to my query. One of my parking bays has been cancelled now (over a year later); January 2018, yet I am STILL being charged for two parking bays as a appose to one????? The service is pathetic, there is no turn around when you have queries with them, especially financial queries! Correspondence to them simply just gets ignored. Honestly, it’s a joke!! If you don’t mind living in a place where you are charged for things you do not utilize, then feel free to lease from Primo Properties.
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