ZS
Zanele S
Active since Mar 2017
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Poorest service of all time
Could someone please cancel my order for WiFi service with you people and send me proof already I have spent R739 over with calling you and getting my services sorted. The incompetence is annoying on your chat channel. I have also to assign on line to another user you go and hand off my entire profile, what is it that you do right? Get this done asap
1 reply
4 months ago
Terrible service
Could you please refund the debit order taken after I have requested cancellation. No one has contacted me for two weeks post my request.
7 replies
10 months ago
Poor service!!!!
I’ve signed the contract but the so called same day money in the account is a movie and when you call the number no one ever picks up!!!!!
0 replies
16 months ago
No client service and logic
THEY ARE STILL RUNNING DEBIT ORDERS AFTER NUMEROUS EMAILS TO STOP DEBITING MY ACCOUNT MAKING SURE YHAT I INCUR FEES.THIS COMPANY HAS NO SERVICE AT ALL I REGRET DEALING WITH THEM!
6 replies
16 months ago
******** debit order collection
********! This is depressing as I have continuously asked that you cancel the rain services but you keep debiting my account. I no longer use your fibre line yet you bill me over and over. I need to the write off that self made negative balance you keep charging me and stop trying to collect from my account. You are also liable for the debit order collection fees. You can uber collect your device
7 replies
17 months ago
Poor service
Lack of customer service! Been struggling to connect a router for a month now yet they’re quick to advice a billing of 1k should they disburse someone to troubleshoot it. Why then are they setting up a fibre line that doesn’t work only to charge you. The chat agents are quick to transfer you from pillar to post without notifying you why they transfer you. I need someone to call me.
0 replies
24 months ago
Drive is the new way of life, Peter is very helpful and has a great personality to liaise with people
Drive is the new way of life, Peter is very helpful and has a great personality to liaise with people. I was impressed with how convenient the process is, no surprises and fees that one can fall in the trap with. The vehicle is of good quality and clean. I appreciate your assistance and doing business with you!
1 reply
42 months ago
Lack of Communication
At first they contact you so promptly. Ensure that you are safe with them with getting your credit healthy but thereafter, you consistently need to follow up how far the process is. I am not happy and wish to no longer deal with them. I anticipate a response promptly.
0 replies
51 months ago
Pathetic service
Please process the refund of that cancelled policy immediately. I do not understand what it quick for you to debit my account with a cancellation done on the 18th of March only to tell me I will be refunded 7-14 working days. Pathetic. Companies like yours make it impossible to be an active consumer in SA!
3 replies
73 months ago
Terrible
I can’t deal with such terrible service. I want my money back I can’t keep calling you for tracking a delivery. Selfish and malice business you’re running!!!
0 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.85714285714286%)