Active since Mar 2017
Dear VEZA Support,I am writing to express my extreme dissatisfaction with the ICT service provided by VEZA. We logged a service call at 8 am this morning, and despite continuous calls throughout the day, no technician has responded.The promises of imminent technician assistance have proven empty, and the lack of communication on your end is deeply frustrating. To be informed in the afternoon that the issue will only be addressed on Saturday is unacceptable and frankly, a source of great inconvenience for our operations.We demand immediate attention to this matter, as the level of service we have experienced today is far below our expectations. Your prompt resolution of this issue is crucial to maintaining our trust in VEZA ICT services.We trust that you will treat this matter with the urgency it deserves.
EVERY MONTH FOR THE PAST 3MONTHS MY ACCOUNT IS SUSPENDED WHEN I PAID ON TIME. I HAVE TO CALL AND SEND PROOF PAYMENT TO GET IT UNSUSPEND BUT THIS MONTH THEY ARE ****ED ME OFF BIG TIME WHEN MY ACCOUNT WAS SUSPENDED TWICE EVEN WHEN I SENT THEM PROOF OF PAYMENT. I AM CANCELLING THIS STUPID ACCOUNT.AT THE RATE OFF INCOMPETENCE THIS COMPANY IS GOING THEY WILL NOT EXIST IN THE NEAR FUTURE. ONLINE CONTENT IS WAY BETTER THAN THIS STUPID DSTV CONTENT. **** YOU DSTV AND YOUR INCOMPETENT STAFF.
I have been trying to get hold of this guys for a week now, no respond to my emails with attachment of proof of payments. my credit record is clear with other credit bereaux accept you with unpdated records. You are making life difficult please reply to an emails and update my records.
BP garage spruitview is a disgrace. Here I was last night(10/06/2019) at 20:45 driving around my neighborhood, looking for flavoured mageu, but couldn't find any or the products had long expired at my local Somalians shops because they are the only stores opened around that time. So I decide to go to BP Garage Spruitview, I entered the store and went straight to the fridge and took a 1 Litre bottle of strawberry Mageu, with confidence not needing to look for an expiry date. To my surprise when I got home which is 2km from garage I opened the lid realised that the date say BB 04 JUN 2019.I was ****ed off and had to drive back, when I got there the shop was already closed. I went to the window with my till slip and told them they sold me expired product. I gave them back the bottle of Mageu and demanded my money back. I did not even get an oppology for such negligence. What if my son whom I was buying this Mageu for dranked it and got sick. Very poor service From BP Garage Spruitview, I will never set my foot there until this issue is address. Please don't by food in that garage if you are forced to, always check for expiry date because that store is no different from the Somalians store.
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