Cindy R's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

CR

Cindy R

Active since Apr 2017

7

Reviews

0

Industries

Reviews

7 reviews

Proline Autobody

4 months ago

Pathetic service at Wynberg branch

Worst experience ever! I would not recommend Proline Autobody to anyone who needs to have work done on their vehicle. From the onset, communication has been terrible. You have to practically beg for updates on work being done. Damage was caused to my vehicle and am now waiting a month for this to be resolved, and told to wait even longer. Even after escalating, there seems to be no improvement in service levels nor any sense of urgency in getting the issue resolved - it is one excuse after another and lies all the way up to the management team!

0 replies

Proline Wynberg

4 months ago

Customer service is non-existent!

Worst experience ever! I would not recommend Proline Autobody to anyone who needs to have work done on their vehicle. From the onset, communication has been terrible. You have to practically beg for updates on work being done. Damage was caused to my vehicle and am now waiting a month for this to be resolved, and told to wait even longer. Even after escalating, there seems to be no improvement in service levels nor any sense of urgency in getting the issue resolved - it is one excuse after another and lies all the way up to the management team!

0 replies

46 months ago

Vodacom is a bunch of incompetent thieves

Vodacom is a bunch of incompetent thieves. I continously have third party charges added to my account. When you log a query, they close it instead of resolving the matter. No contact with me as the customer. The idiots clearly do not understand English or the queries logged as they close it without resolving time and time again. I would give you a zero rating if I could !!!!

3 replies

58 months ago

Terrible service, technicians incompetent

Terrible service. I had fibre installed and cannot get signal more than 7m away from router. Technicians are not competent to assist telephonically. I requested a technician to come out yet calls get closed without resolution. I have escalated to management and still no response. After service is shocking, to say the least. And then they want to shove wifi extender down my throat as a solution. So I should pay to fix ill installation?

0 replies

66 months ago

Vodacom thieves

Vodacom is a bunch of incompetent, lazy, thieves. After logging calls after calls regarding an overcharge on contract amounts, nobody will take onus and call me back to resolve. I keep getting told that the matter has been escalated and passed from one department to another, and still nothing. Your service levels have gone from bad to worse. Even worse yet is the level of incompetence at senior levels, which unfortunately is what the rest of staff follow. No supercisors on duty during lockdown because they are not always on line when they work from home!!!??? WHAT a life of luxury when you're robbing people so that you can pay for people to not work when they should be working.....I am still waiting for my call back !!!

3 replies

67 months ago

Lies, incompetence and poor service delivery

Vodacom has zero respect for customers. They are fast to take your money, but never deliver on commitments. Incompetent call centre agents and even more ignorant supervisors who refuse to return your calls on urgent matters. Where is my phone that should have been delivered already? Or any decency to return my calls to apologise for your lazy ass agents who have not delivered on promises?

2 replies

111 months ago

Incompetent thieves

<p>It has been 4 months since I have logged calls after calls with Vodacom on refund due to my account. Despite the matter being escalated several times to supervisors who undertake to call you back as soon as they have resolved the matter, you get no call back, and they continue to debit your account without the refund being processed. Has Vodacom stooped to levels of ripping people off in order to continue business? Is it not enough that you rip us off with extremely high rates anyway?</p> <p> </p> <p>I want my refund to be processed. Are your agents that incompetent that they cannot process a refund, and keep closing the calls instead of resolving them?</p> <p> </p> <p>Disgusted with thefact that it istaking this long and nobody seems capable of being able to sort it out@!!!!</p>

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (100%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy