Active since Apr 2017
Came to fix the fridge. It stopped working 3 days later. Whatsapped for Richard to come back. He said he would the following morning. Didn’t bother coming. Has read and ignored further messages. I do not recommend this company.
Nomsa Mokoena was an absolute pleasure this morning. Sorted out my query in just a few moments.
Pleasant experience dealing with Kitlano Cawe updating my policy
Long story short - I ordered some items in March, went on lockdown, had to change my postal address. Loads of emails later.... Items arrived 3 weeks later broken. Complained and was ignored for a month. Only once I contacted the company on Facebook did they bother. Fast forward another month, and my replacement package is almost delivered to the wrong address. More emails and phone calls. I received my package. Finally. I will NEVER order from this company again. Promises and lies. They have NO idea what customer service is. They are sweet enough when you speak to them. Making promises, and then just ignoring you for as long as they can do. I did get my package - thank you Clementine. Again, I will however NEVER order anything from this company again. I am very disappointed.
<p>Thobani Mahlaba - brilliant service - thanks!</p>