PN
Pieter N
Active since Apr 2017
4
Reviews
0
Industries
Reviews
4 reviews66 months ago
No customer service at all.
I emailed their installation department as soon as my aircon arrived, but now it is a week later and I still haven't received any response. I phoned them multiple times, and on the occasions that they actually answered the phone, they always promised me that they would call back later that day. But they never did. If I had known then what I know now, I would never have done business with them
0 replies
80 months ago
Avoid unless you are OK with spam emails and SMSes
I ordered a pair of shoes once and then received emails for special offers, multiple times a week. I followed the unsubscribe links in the emails multiple times, but that had no effect. I complained to Reebok using their contact form, and then after quite some time they removed me from the emails. But SMS's are still coming regularly.
0 replies
89 months ago
Avoid them, they'll just spam you
I followed their unsubscribe link multiple times, but they never stopped spamming me. The last time I tried to unsubscribe, it just made them spam me almost daily instead of every few weeks. I emailed their customer support to ask them to stop, no response. I phoned their customer support, I was put on hold for almost 7 minutes, and was told I have been unsubscribed. But no, they still spam me.
0 replies
109 months ago
Great service
<p>I've had nothing but great service from Ultra Sound & Vision so far:</p> <p> </p> <p>I ordered a pair of speakers last year, but there was a delay in getting stock from the importer. Ultra Sound & Vision loaned me a a similar pair of demo speakers to use while I waited for mine to arrive, even though that meant an exta delivery and and extra pickup for them.</p> <p> </p> <p>Later I wanted to order another set of speakers in the same range, and again there were problems at the importer. Despite the fact that this meant a more email backs and forth than an online store would prefer to deal with per order, Ultra Sound & Vision has always been helpful (to the extent that the confusion at the importer allowed). I suspect my email to the manufacturer played a part in resolving this, but I know for a fact that Ultra Sound & Vision did a lot of effort to lean on the importer to help me to finally order the speakers I wanted.</p>
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)