US
Ultra Sound & Vision
Unclaimed Business
US
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Manie L
1 reviews | Active since Jan 2020
12 May 2020, 09:11
Great service
I recently purchased a pair of head phones from them. Due to circumstances out of their control they couldn't immediately deliver. I begrudgingly asked for a refund and without a fight or a hassle, they refunded me. Very helpful and friendly service from Michael
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Manie L
1 reviews | Active since Jan 2020
12 May 2020, 09:11
Great service
I recently purchased a pair of head phones from them. Due to circumstances out of their control they couldn't immediately deliver. I begrudgingly asked for a refund and without a fight or a hassle, they refunded me. Very helpful and friendly service from Michael
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Anonymous
1 reviews | Active since Jan 2020
31 Jan 2020, 06:00
Shocking Service
Atrocious service. Asking for a relatively good speaker cable. The individual I was dealing with does not let me know what’s going on and a question asked 5 days ago has had zero response. Won’t be doing business with them again
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Anonymous
1 reviews | Active since Jan 2020
31 Jan 2020, 06:00
Shocking Service
Atrocious service. Asking for a relatively good speaker cable. The individual I was dealing with does not let me know what’s going on and a question asked 5 days ago has had zero response. Won’t be doing business with them again
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Pieter N
1 reviews | Active since Jan 2020
19 Apr 2017, 12:12
Great service
<p>I've had nothing but great service from Ultra Sound & Vision so far:</p> <p> </p> <p>I ordered a pair of speakers last year, but there was a delay in getting stock from the importer. Ultra Sound & Vision loaned me a a similar pair of demo speakers to use while I waited for mine to arrive, even though that meant an exta delivery and and extra pickup for them.</p> <p> </p> <p>Later I wanted to order another set of speakers in the same range, and again there were problems at the importer. Despite the fact that this meant a more email backs and forth than an online store would prefer to deal with per order, Ultra Sound & Vision has always been helpful (to the extent that the confusion at the importer allowed). I suspect my email to the manufacturer played a part in resolving this, but I know for a fact that Ultra Sound & Vision did a lot of effort to lean on the importer to help me to finally order the speakers I wanted.</p>
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Pieter N
1 reviews | Active since Jan 2020
19 Apr 2017, 12:12
Great service
<p>I've had nothing but great service from Ultra Sound & Vision so far:</p> <p> </p> <p>I ordered a pair of speakers last year, but there was a delay in getting stock from the importer. Ultra Sound & Vision loaned me a a similar pair of demo speakers to use while I waited for mine to arrive, even though that meant an exta delivery and and extra pickup for them.</p> <p> </p> <p>Later I wanted to order another set of speakers in the same range, and again there were problems at the importer. Despite the fact that this meant a more email backs and forth than an online store would prefer to deal with per order, Ultra Sound & Vision has always been helpful (to the extent that the confusion at the importer allowed). I suspect my email to the manufacturer played a part in resolving this, but I know for a fact that Ultra Sound & Vision did a lot of effort to lean on the importer to help me to finally order the speakers I wanted.</p>
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2017, 15:34
System does not work
<p>Bought and expensive control 4 home automation system over a year ago and everytime we travel the system stops working and either has to be rebooted or someone from Ultra Sound has to come and fix it , but they never fix the probelm permenantly . It means that sometimes we ae not abel to view TV for a few days while we wait for them to come . Stay away</p>
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2017, 15:34
System does not work
<p>Bought and expensive control 4 home automation system over a year ago and everytime we travel the system stops working and either has to be rebooted or someone from Ultra Sound has to come and fix it , but they never fix the probelm permenantly . It means that sometimes we ae not abel to view TV for a few days while we wait for them to come . Stay away</p>
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Dulani P
1 reviews | Active since Jan 2020
29 Nov 2016, 14:19
Pathetic service
<p>Please do not ever procure product or contract Ultra Sound & Vision, Fourways for installation services.</p> <p>I bought 2 x Heos 3 speakers from then mid July 2016. They did the installation as well in July.</p> <p>On 24 July I reported that the system does not work upon which they replied no problem they will come resolve. Only on 16 Aug did they come out again to resolve the problem.</p> <p>On 8 Sep I received another invoice for the fixing of the faulty system (that was 1 week old).</p> <p>Their installation cause a conflict on my home network and disrupted networking totally.</p> <p>They did not hand over the 2 x aux cables that come with the box bought and I could therefore not set up the speakers again after fixing my network.</p> <p>Only mid October I could collect (at my own cost these two cables that I bought initially.</p> <p>21 Nov the one speaker's powersupply did not work anymore which I reported.</p> <p>The only way they could assist was for me to collect the faulty powersupply to them, they swopped it with a demo one used in their store and I have to collect it from them again else they will charge me again to come and install.</p> <p>I consider this as absolute pathetic custmer service while offering a so called warranty on the products & work rendered.</p> <p> </p> <p> </p>
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Dulani P
1 reviews | Active since Jan 2020
29 Nov 2016, 14:19
Pathetic service
<p>Please do not ever procure product or contract Ultra Sound & Vision, Fourways for installation services.</p> <p>I bought 2 x Heos 3 speakers from then mid July 2016. They did the installation as well in July.</p> <p>On 24 July I reported that the system does not work upon which they replied no problem they will come resolve. Only on 16 Aug did they come out again to resolve the problem.</p> <p>On 8 Sep I received another invoice for the fixing of the faulty system (that was 1 week old).</p> <p>Their installation cause a conflict on my home network and disrupted networking totally.</p> <p>They did not hand over the 2 x aux cables that come with the box bought and I could therefore not set up the speakers again after fixing my network.</p> <p>Only mid October I could collect (at my own cost these two cables that I bought initially.</p> <p>21 Nov the one speaker's powersupply did not work anymore which I reported.</p> <p>The only way they could assist was for me to collect the faulty powersupply to them, they swopped it with a demo one used in their store and I have to collect it from them again else they will charge me again to come and install.</p> <p>I consider this as absolute pathetic custmer service while offering a so called warranty on the products & work rendered.</p> <p> </p> <p> </p>
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