PV
Paul S
Active since Apr 2017
4
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0
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Reviews
4 reviews100 months ago
247Paul130118
247Online.co.za To: Byron and Ivan. FRAUD USING MY CREDIT CARD ACCOUNT\ On the 12th July 2017 at 02:005 AM, a crimminal took 4x R500 + 1x R 260 from my Creditcard account a total of R2660,= to get free data. It is not difficult where this has been done, M*payD MTN Eazi Recharge Fairland.New Creditcard and refund from Fraudline Standard Bank. My computer has been hacked. Phoned 247online and got Byron on the phone.I explained the situation and told him to delete my account, as the crimminal is still using ********** account. He understood the situation and promissed to delete my account (a direct voice to voice is also a legal agreement!). Now I get messages on my cellphone ( ********** 788) telling that you updated the accounts and even gave a password to get connected. On the 12th of December 2017 an ammount of R174 is taken of my debit account, illigal as I should by now not have any account at 247 Online. I went to the Standard Bank and got it refunded. On the 12 of January 2018 an amount of R234 has been taken of my debit account, illigal as I don't have any account at 247 Online. Tried to phone about 12 times for 20 minutes,no succes. No email possible as this get bounced. Can you at least have the decency to call my on ********** or land line ********** and get this situation sorted out and my personal details deleted. If you can not do that the I am left with taking legal actions. Regards, Paul van Spronsen **********
0 replies
100 months ago
247online-Paul
247Online.co.za To: Byron and Ivan. FRAUD USING MY CREDIT CARD ACCOUNT\ On the 12th July 2017 at 02:005 AM, a crimminal took 4x R500 + 1x R 260 from my Creditcard account a total of R2660,= to get free data. It is not difficult where this has been done, M*payD MTN Eazi Recharge Fairland.New Creditcard and refund from Fraudline Standard Bank. My computer has been hacked. Phoned 247online and got Byron on the phone.I explained the situation and told him to delete my account, as the crimminal is still using ********** account. He understood the situation and promissed to delete my account (a direct voice to voice is also a legal agreement!). Now I get messages on my cellphone ( ********** 788) telling that you updated the accounts and even gave a password to get connected. On the 12th of December 2017 an ammount of R174 is taken of my debit account, illigal as I should by now not have any account at 247 Online. I went to the Standard Bank and got it refunded. On the 12 of January 2018 an amount of R234 has been taken of my debit account, illigal as I don't have any account at 247 Online. Tried to phone about 12 times for 20 minutes,no succes. No email possible as this get bounced. Can you at least have the decency to call my on ********** or land line ********** and get this situation sorted out and my personal details deleted. If you can not do that the I am left with taking legal actions. Regards, Paul van Spronsen **********
0 replies
106 months ago
Fraud On Credit Card
<p>To Staff and Management MTN,<br />FRAUD USING MY CREDIT CARD ACCOUNT</p> <p><br />On the 18th July 2017 at 02:005 AM, a crimminal took 4x R500 + 1x R 260 from my Creditcard account a total of R2660,= to get free data.<br />It is not difficult where this has been done, M*payD MTN Eazi Recharge Fairland.<br />-First , I never ever give my Credit Card out of my hand, when I use it I am in charge to swipe and or put my pin number in, the card stays in my hand!<br />-Second, I have no MTN account! I left MTN about 9 years ago, reason security!.<br />-Third, my email address has also been compromised, I could not send out any messages.<br />-Fourth, I don't roam around at 02:05AM, its my time to sleep.<br />With a program like EAZI RECHARGE, MTN invite crimminals to make use of it, there is NO cloning of the card and I don't even have a MTN account.<br />I hereby request an explanation and refund from MTN, seems MTN does not learn from past experiences of fraudulent handelings.<br />I also request that you make contact with the investigator at the SB Fraudline Hotline ********** 050 Ref:1*0*3*0<br />Please reply URGENTLY as this is a chop from my pension.</p> <p>Paul van Spronsen</p>
0 replies
109 months ago
SB Northgate Johannesburg
<p>https://www.facebook.com/hellopetercom<br />Hello Peter,<br />Complaint about Standard Bank Northgate Johannesburg.<br />Our records do not reflect that your residential address was amended.<br />In response to your request to change your residential address, we advise that in terms of the requirements of the Financial Intelligence Centre Act, known as FICA, your request should be submitted in the following way:<br />You are required to submit proof of residence (not older than 3 months) and your Identity document to your nearest Standard Bank branch</p> <p><br />I wrote now for 3 month to Standard Bank about changing my residential street address and postal address, with my ID number.The reason was that my statement reflected a total unknown address (Mr P.van Spronsen-116 Elderwood-Gallinule Rd- Woodlands 4004 ??????)</p> <p><br /> Every reply was a query number and message, It is my pleasure to assist you with your request.Kindly provide us with your card or Identity number in order to access your profile and assist. A consultant will contact you within 48 hours. I never got a reply from any consultant.</p> <p><br />As I found it right to go to the Standard Bank in person with my documents and ID book, I went on the the 20th of April to the bank.<br />The result, the bank had two consultants available from the 4, the others are on lunch at 11:00. We waited and waited, took us an hour with no result at all. <br />The consultant could not amend our address, logged in again and tried. Excuse, we are off-line (easy excuse mostly used). She asked all my details, without reading all the info I put in front of her typed out on paper. She made a copy of my ID book and paper with all the info. I asked her to confirm the change of address to send by email. <br />So far no email. I find this incompetent service unacceptable from a bank were your money is dealt with, and send statements with a total wrong address.<br />I am awaiting a reply from the Standard Bank, with at least an apology.<br />Thanks Peter for taking this on. <br />Kind regards, Paul van Spronsen.</p> <p> </p> <p>We patiently await your response.</p>
56 replies
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