GP
Gert P
Active since Apr 2017
15
Reviews
0
Industries
Reviews
15 reviews10 months ago
Makro – A Final Straw
About a year ago, I vowed never to shop at Makro again due to repeated issues with their service. However, this morning I happened to be near Makro Silver Lakes, and against my better judgment, I decided to step into the liquor department to pick up two bottles of wine that are stocked by very few retailers in Gauteng. I quickly found the specific wine, and while browsing, I noticed that several items we frequently use for company functions were on promotion. Since I had a vehicle capable of transporting a bulk load, I thought it would be convenient to stock up for the business while I was there. Unfortunately, this is where the typical Makro dysfunction kicked in once again. I proceeded to the pay point with a fully loaded trolley. As the cashier rang up the items, I noticed that the total didn't reflect the promotional pricing. I queried it, and as has happened before, a manager was called. The manager took one of the items and disappeared into the office — leaving me standing at the till with a growing queue behind me and no feedback. After quite some time, the manager returned only to inform me that the specials only start tomorrow. Then why display the promotional signage today, without any clear indication of the start date? This is misleading at best and deceptive at worst. Makro, you're not a backstreet shop in Marabastad — these bait-and-switch tactics are unacceptable for a company of your size and reputation. By this point, I had been standing there for quite a while, frustrated and embarrassed. For the third time in a row, I abandoned my full trolley at the till and walked out of a Makro store. While driving away, I decided to contact Makro’s customer care line (0860 300 999), only to be told that the number connects to a generic call center. I was further informed that for complaints, I would need to contact the head office directly — yet another layer of passing the buck, showing zero ownership of customer issues. This entire experience is a clear demonstration of how little Makro values its customers. As a result, I will be issuing an internal company memo informing all staff across the four countries in which we operate that no purchases from Makro will be approved unless the required item is unavailable anywhere else globally. I would rather wait seven weeks for an international shipment than tolerate Makro’s service again. The only language some companies understand is financial impact — so that is where we will make ourselves heard. To my colleagues who may read this: this is the exact incident that will be cited in our procurement restrictions regarding Makro.
56 replies
11 months ago
H&M Packaging Best in the business
I couldn’t be more pleased with my experience with Deli spices Bloemfontein! From the moment I made my first purchase from them a couple of years ago, it was clear that this company values integrity, quality, and customer satisfaction above all else. Not only were the spices incredibly fresh and fragrant — truly a step above what you typically find — but the entire process was smooth, transparent, and professional. What impressed me most was their honesty. When a minor hiccup occurred at Nampo 2025, Jacques van der Walt stepped up immediately, sorted out the issue and kept me fully informed. It’s rare to find a company that takes responsibility and communicates so openly. Their customer service team is also fantastic — friendly, responsive, and genuinely helpful. I had a few questions about spice applications and best uses, and they answered each one with care and expertise. If you're looking for a supplier you can trust — one that combines high-quality products with truly honest, reliable service — look no further. I’ll definitely be ordering again and recommending them to others.
0 replies
11 months ago
Deli Spices Bloemfontein The best ever
I couldn’t be more pleased with my experience with Deli spices Bloemfontein! From the moment I made my first purchase from them a couple of years ago, it was clear that this company values integrity, quality, and customer satisfaction above all else. Not only were the spices incredibly fresh and fragrant — truly a step above what you typically find — but the entire process was smooth, transparent, and professional. What impressed me most was their honesty. When a minor hiccup occurred at Nampo 2025, Jacques van der Walt stepped up immediately, sorted out the issue and kept me fully informed. It’s rare to find a company that takes responsibility and communicates so openly. Their customer service team is also fantastic — friendly, responsive, and genuinely helpful. I had a few questions about spice applications and best uses, and they answered each one with care and expertise. If you're looking for a supplier you can trust — one that combines high-quality products with truly honest, reliable service — look no further. I’ll definitely be ordering again and recommending them to others.
0 replies
21 months ago
In flight attitude stinks
The booking, WhatsApp update and boarding systems all works well but the flight attendants is whole different story. Yesterday I experienced it all my self on flight FA106 back from CT to ORT, form ignoring you when you ask a question to being blatantly rude and everything in-between. Next time I'll rather steer well clear of this airline as this was the worst I ever experienced and believe me I have spend quite a bit of time in the air. These glorified waitresses think they are above the rest of humanity.
0 replies
24 months ago
Worst service provider ever
There is many reasons to leave the Cell C network and this shop is just one of them. This shop is very quiet compared to the other cellphone shops in this mall and the reasons for this is that they will try anything and everything to keep you with Cell C. From telling you that they will only be able to give you proof that the account is closed in a couple of business days to sending you 5km away to do an affidavit at the local police station. This was by far my worst experience with a cellphone supplier as it has taken more than a year to get an account closed and I can advise anyone stay away from Cell C. They are trying all the tricks in the book to prevent you from porting the number with another cellphone service provider. Trying to port n number to another network is even more of a hassel with them.
218 replies
25 months ago
Very disapointed in the policy
Just a warning to all to stay away from Dotsure pet insurance as you will hear allot of promises when purchasing the policy. but when the time comes for a claim the disappointment and unprofessionalism starts. Even if you opt for a one of the highest coverage plans you will still find that very little if anything is covered by the policy, So in layman's terms their policies are not worth the paper it is written on. They seem to be only any good at making adverti*****ts and wonder if the actors in the adverti*****t even know what they are representing.
159 replies
29 months ago
Exposing Outsurances unetical business practices
I Have had it with the absolute uselessness of Outsurance and it's one-sided insurance policies, I have consulted with numerous departments and it seems like all are shying away from the fact that they have absolutely no intention to honor legitimate claims and provide a solution within an executable and practical time frame. It should be known by all that Outsurance will look for any and all avenues to dodge their responsibilities. They will look for any technicality to not settle the claim and if the claim is found to be legitimate, they will use any and all delay tactics to frustrate the client to the point where there is no other option but for the client to just repairs the damages at his or her own costs. After after consulting with the claims and customer retention departments for a week now, I get a mail, this morning including a new policy schedule indicating a reduction in my vehicle insurance premium. THIS ISSUE WAS WITH MY HOUSE CONTENT! and had nothing to do with my vehicle? This is not what I asked them to do and yet more proof that they will try and cover they responsibilities by yet another avenue but not attend to a customer's actual claim, if they cannot attend to the legitimate claims in an expectable and practical time frame, I want to move away from Outsurance and cancel this useless policy. Like I have already done with my business insurance, motorcycle insurance, out and about insurance. WHEN WILL OUTSURANCE LEARN ! that ignoring a client will most definitely result in frustration and eventually separation (I would prefer to use expletives at this point but never stoop that low as the Outsurance level). But then again this is another of Outsurances ********* business practices, collect insurance premiums, never settle a claim and when the client eventually gets to the point of deciding to GET OUT! and move to a proper insurer Outsurance keeps the out bonus as well. So all and all a one-sided win situation for Outsurance. Now go make another advert using idiots that is too stupid to know any better as adverts is the only thing Outsurance is any good at and GET OUT!!!!!!!.
143 replies
63 months ago
Hiring an security company to burgle you
I rated this business a 1 star only because there no option for a minus rating. This is the absolute worst you can do in terms of security and response time. I had a break in at my business on Sunday morning 17-01-2021 at 5.58, the alarm went off which alerted National security control room at 6:15 the control room phone me only at 7:52 almost two hours later and only then dispatched a response vehicle. In my opinion this was an inside job as there have been no logical explanation given to us as to why they would delay the response time that long, keeping in mind that all the rest of the security service providers in the area have a maximum of a 4 minute response time. The shift manager on duty (Albert what an absolute incompetent idiot) assured us on Sunday morning 17th to investigate and report back the next morning, which did not happen at all ever. I followed up with Albert on the 18th at 15:38 only to find out that there have been no investigation done at all yet from there side, now if this does not make it clear that there is not effort made for transparency then nothing will and confirms inside involvement. I brought this incident up with the National security management as I am convinced that the lack of attention Albert is giving this case just proofs that he would like to keep this quiet and away from a higher authority, so I just got a call from a National security representative called Kevin Singh (The blind leading the dumb) just to tell me that they will investigate why it took them almost two hours to respond to the alarm activation. This was more than 36 hours after the event and absolutely useless right now. Well eventually we manage to get a security call log out of them two weeks later which was not corresponding with the cell phone suppliers call register, this makes it even more clear that National security is covering up and showing call where no calls have ever been made. So eventually got hold of the main chief in charge Andre Bekker and now it is clear why this company have such a bad reputation because the covering up of their involvement in organized burglary goes right to the top as even the CEO try to make you believe stupid excuses like loadsheding at all the non-scenes. What an absolutely useless bunch of idiots, do they really think anybody will believe any excuse they cook up now? Those trying to cover this up from all sides just makes it clear that they must have had involvement in this burglary. I will update as events unfold and post this on the other media platforms as well for transparency. So if you would like your premises burgled go ahead and use this service provider as I can guarantee that will be the outcome. They might have changed the name from CHUBB to National but it is the same bunch of thugs running the show so the outcome will not change.
0 replies
64 months ago
Unreliable security
I rated this business a 1 star only because there no option for a minus rating. This is the absolute worst you can do in terms of security and response time. I had a break in at my business on Sunday morning 17-01-2021 at 5.58, the alarm went off which alerted National security control room at 6:15 the control room phone me only at 7:52 almost two hours later and only then dispatched a response vehicle. In my opinion this was an inside job as there have been no logical explanation given to us as to why they would delay the response time that long, keeping in mind that all the rest of the security service providers in the area have a maximum of a 4 minute response time. The shift manager on duty (Albert) assured us on Sunday morning 17th to investigate and report back the next morning, which did not happen. I followed up with Albert on the 18Th at 15:38 only to find out that there have been no investigation done at all yet, now if this does not make it clear that there is not effort made for transparency then nothing will and confirms inside involvement. I brought this incident up with the National security management as I am convinced that the lack of attention Albert is giving this case just proofs that he would like to keep this quiet and away from a higher authority, so I just got a call from a National security representative called Kevin Singh just to tell me that they will investigate why it took them almost two hours to respond to the alarm activation. This was more than 36 hours after the event and absolutely useless right now. What an absolutely useless bunch of idiots, do they really think anybody will believe any excuse they cook up now? Those trying to cover this up from all sides just makes it clear that they must have had involvement in this burglary. I will update as events unfold and post this on the other media platforms as well for transparency. Just keep in mind that this is now more than 48 hours after the event an still no update. So if you would like your premises burgled go ahead and use this service provider as I can guarantee that will be the outcome.
0 replies
76 months ago
Review on useless service
What an absolutely useless place to vissit, walking into the so called walk in center leave me dazzled why this center is there in the first place. The screen on my phone got damaged and I was in the area and I thought I'll just take it in to get the screen replaced. So here is what happened; I was made to wait quite some time to get to see somebody??? In a walk in center??? So at last I as called to the counter, this person I had to speak to was absolutely clueless on what to do, and after running around for about half an hour I was told they will have to book it in, without anyone s****ed having a look at it. So I said ok lets book it in to have the screen replaced. Then I was told it will take at least 7 working days to replaced the screen and by the way I will loose all the data on my phone. So I asked if it was possible to back up my phone, to which the reply was I should have backed up my data before the screen got damaged ( Like I have a cristal ball telling me when my phone is going to fail). The reason was that they will have to do a software upgrade after replacing the screen or the screen will not work. Now I might look stupid but trying to sell such bull**** to a customer is absolutely ridiculous. That person should not even be allowed to work with customers. But this seem to be the s**** level at Cell C, so I decided to take my phone and leave because if this is the level of s**** in the front line staff just imagine what the back up level of the support staff look like where customers cannot see what is going on. So I drove to V Cell repair and had the screen replaced and my phone back in my hands an half an hour later, no need for a software update, no loss of data just n new screen. So in short, if you have a problem with your phone, the Cell C walk in center is the last place on the planet you should go to. I gave them a one star as there is no option to give them a minus one star as this place should not even exist. You should realise how off the charts terrible your service has gotten when you actually need a customer retention department, I can honestly say I have no idea why someone in a state of good mental health would even consider renewing a contract with Cell C.
122 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (86.66666666666667%)