MM
Mohamed M
Active since Apr 2017
12
Reviews
0
Industries
Reviews
12 reviews45 months ago
Rain is useless
Good morning, I've had a series of bad experiences with Rain that I am down to my last E-mail to you. 1. Several days no Internet connectivity; will this be credited and when? 2. The contact center dropping the line after I've explained the issue and no decency to call back; Is this the way Rain values their Customers? 3. I had to call Rain multiple times, which cost me almost Rs500.00; who will pay for this? When will Rain get a toll-free number? 4.The on-site technical staff (Andrew and colleague) where able to explain things better and provide excellent service; I thank GOD for Rain having some adequate personnel. Bravo to these young men. As a suggestion please organize monthly sessions for your contact center personnel, in order for them to understand the business. Communications regarding outages and maintenance would be beneficial towards agitated Customers; just think and seriously consider the suggestions made. I do not expect Rain management to understand this, thus I will post this on HelloPeter so Rain Customers can read and perhaps add to this. 5. Is there any long term stability to your network in the near future? Working from home with Rain has no cer*****y and I would even state it has become almost impossible; think about the salaries you pay with our hard earned money... 6.Lastly an appeal to all ISPs: Please consider copying Rain's offers/packages and I'm sure many Customers will make a switch. Learn from the mistakes Rain is making as it is not necessary to make the same mistakes yourself. Very unsatisfied with the service as well as the customer care; basically useless! Hope to hear from Rain asap, but doubt anyone reads Customer's E-mails let alone really understands these.
3022 replies
45 months ago
Rain is useless
Good morning, I've had a series of bad experiences with Rain that I am down to my last E-mail to you. 1. Several days no Internet connectivity; will this be credited and when? 2. The contact center dropping the line after I've explained the issue and no decency to call back; Is this the way Rain values their Customers? 3. I had to call Rain multiple times, which cost me almost Rs500.00; who will pay for this? When will Rain get a toll-free number? 4.The on-site technical staff (Andrew and colleague) where able to explain things better and provide excellent service; I thank GOD for Rain having some adequate personnel. Bravo to these young men. As a suggestion please organize monthly sessions for your contact center personnel, in order for them to understand the business. Communications regarding outages and maintenance would be beneficial towards agitated Customers; just think and seriously consider the suggestions made. I do not expect Rain management to understand this, thus I will post this on HelloPeter so Rain Customers can read and perhaps add to this. 5. Is there any long term stability to your network in the near future? Working from home with Rain has no cer*****y and I would even state it has become almost impossible; think about the salaries you pay with our hard earned money... 6.Lastly an appeal to all ISPs: Please consider copying Rain's offers/packages and I'm sure many Customers will make a switch. Learn from the mistakes Rain is making as it is not necessary to make the same mistakes yourself. Very unsatisfied with the service as well as the customer care; basically useless! Hope to hear from Rain asap, but doubt anyone reads Customer's E-mails let alone really understands these.
0 replies
46 months ago
rain pretending to be an ISP
At rain there must be no one who knows what their job is, neither can anyone do anything useful. Their app does not work 'Oops something went wrong', does anything ever go right at rain? Customers are paying for services which are never being given; people wake-up, this is a scam!
536 replies
48 months ago
Elgin Mall - New Fashion Collection
There is a shop in Elgin Mall call New Fashion Collection that has caneras in their fitting rooms. When I approached the Center management they were unresponsive. The owner jerks off to the videos and passes it on to the Center management, thus no action take. Will report this at the Police station tomorrow as this is clearly a human right violation which the Center management does care about.
0 replies
48 months ago
Useless
72 hours passed, but still they are training a skilled consultant to reply to my E-mail to provide me with a Certificate; now this is the definition of lazy and useless. Not adhering to their own set response time.
74 replies
48 months ago
How can you help? Not making unjustified deductions!
Small amounts of money disappearing from my bank account without these showing in my transaction details. No, these are not part of byc as those are accounted for. When you take 1 digit amounts for year no one notices it or just assumes it is for the beggars at the bank.By switching to 2 or 3 digit amount your true nature comes out; not just thieves, but greedy thieves.
74 replies
51 months ago
The stealing continues
So again I am not allowed to roll-over data.Why is Cell C stealing from there customers? We work hard to pay our bills and do not need these types of companies to steal from us. Everytime no one can help and we must resort to Hello Peter. Is this the only way to get in contact with Cell C?
159 replies
54 months ago
Cell c stealing from the public
I called cell c custumer care today at 18:45. I use the homeconnecta and suddenly cell c decided that the validity is no longer 60 days, but 30 days. Annoying as I lost data I paid for. Nevertheless I bought data last month and made a note as well as set a reminder for today. However when doing a roll-over it did not succeed, so I called the custumer no care line. The kind lady said the following "I cannot do anything fit you as you had to roll-over the data 5 days before expiration." I ask to loga complaint and she refused. I asked for a reference number and she refused once more. I ask her to repeat the last 2 sentencesin order for me to record it and she dropped the phone. This is typical the behaviour of cell c employees. Stealing this company does without fear of God orthe autho, if there us one. Bravo!!!?
265 replies
61 months ago
Z Two Douglasdale: Delicious food & great atmosphere
He newly added dishes with different flavours are just mouth watering. By far still the neatest restaurant with a relaxing atmosphere and staff to complete it all. Great job ladies & gents!
0 replies
61 months ago
Great food at Kakao
In a nutshell: Great tasting food and friendly service. Been visiting this restaurant for almost 8 years now and they have improved to a level which is worthy of serving a king. The diversity of flavours in their Chinese dishes and proper Sushi menu are way up to par to make anyone gain weight without breaking their wallet. Thank you everyone at Kakao Restaurant in Douglasdale.
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
1 (8.333333333333334%)
3 Star
1 (8.333333333333334%)
2 Star
0 (0%)
1 Star
9 (75%)