MP
mohammed P
Active since May 2017
8
Reviews
0
Industries
Reviews
8 reviews63 months ago
Horrible conveyancing attorneys
The absolute worst conveyancing attorneys you could possibly ever work with. They give you contrasting information and when you call them out on their lies they stop responding to your emails. Horrible customer experience. Nearly 5 months in and still clue as to when we will lodge to the deads office.
0 replies
63 months ago
Absa Activate is a scam! don't sign up with them.
Signed up with Absa activate and tried to reach out to get the cell phone number changed as the login requires your number and OTP. I tried calling emailing no reply. and starting of this month the Debited my account for 2 months. This is crazy! you can't even sign up users properly but are first to debit the account.
61 replies
65 months ago
Extremely disappointing service.
Extremely disappointing service. I had a accident on the 2nd of Dec 2020, logged the claim though the app and its been 5 days will waiting to receive a call or any sort of acknowledgement of the claim. Words can not express how disappointed I am as I was the one going around and tell all my friends and family to sign up with Naked Insurance.
0 replies
86 months ago
King Price Not Responding
No feedback from claims department. Its been about a week now I had emailed them with all the documents and have been trying to call to get feedback, and all I get told is that the person in-charge of your case will contact you. when asked for his details for me to contact him, I get the story that its not possible as he is very busy and can't be contacted. Is this the service we pay monthly premiums for? I just want to understand what is the plan of action with the claim.
56 replies
87 months ago
Outsurance the Crooks
Good day, I'm claiming 3rd party, as I was bumped by the Outsurance client (Mr Fargus). Mr Fargus admitted it was his fault and informed me that he has notified his insurance (Outsurance) of this and I should call the legal team in order to get my car fixed. After 5 weeks of constantly following up and patiently assisting with the long process, while I was left with a car all along. They came back to me stating I am liable for 30% of the total cost (their clients and mine) and therefore instead of them fixing my car, I owe them a balance of R15442.53. This is extremely shocking knowing the details of the accident it was not my fault and Mr fargus agreed and informed Outsurance of this and yet Outsurance doesn't want to pay me out, not only that they also want me to cover their clients damage. they are very good at adverts and all make you believe in their fake dream when they are selling you the product but what they are doing to people especially paying a 3rd party out the above is the reality. I would highly recommend everyone stays away from these crooks because if you search for other people reviews on all different platform. You will find that it is a common practice of this company.
0 replies
87 months ago
Claims with Outsurance
On the 29th January 2019, I was knocked by a Outsurance Client and the client admitted to his fault and inform his insurance (Outsurance) of this and asked my to call the legal team the next day to sort out my 3rd party claim. I called them and got the forms, I had submitted all the required documents and forms within 3 days and i was inform the case has been loaded. since then. I have called almost every 2nd day to follow up on my claim, all I hear from the agents is its a very long process and that I should leave them to do they work. however, all that has been done this whole month is that they have managed to call they client and verify the stories. I had lost my calm last week and spoke to the manager when I was told that the person in-charge of my case was on leave for the next 2 weeks and that i must wait for him to come back. the manager assured me that he will get someone else to call me and get the case moving, someone did call me and in return I had also called 3 times to assist and follow up throughout the week . However, the whole week I was put on the story as that they are organizing with the tow company to tow my car for assessment. I mean honestly! its taking you a whole week to organize the car to be towed for assessment. This is terrible service and I'm exhausted by calling almost every day spending R100s of rands on airtime and spending R1000s of rands on uber to commute to work and back for so many days and not getting any progress and feedback from outsurance. the worse part is this was not my fault, they client has agreed to this and yet these guys will not do anything about it. This is absolutely terrible service from the whole team. the manager Senne and agents Phumzile Ntuli and Tshepo maleka from the legal team. I will also be logging a few complains with different Ombudsman and looking at all different legal options for me to take here, because this is just not acceptable service.
0 replies
87 months ago
Claims with Legal team.
Its been 4 weeks now since my claim was put in the system. I have called almost every 2nd day to follow up on my claim, all I hear from the agents is its a very long process and that I should leave them to do they work. My problem is that they are not following and getting the process to move forward. I had lost my calm last week and spoke to the manager when I was told that the person in-charge of my case was on leave for the next 2 weeks. the manager assured me that he will get someone else to call me and get the case moving, someone did call me and in return I had also called 3 times to assist and follow up throughout the week . However, the whole week I was put on the story as that they are organizing with the tow company to tow my car. I mean honestly! its taking you a whole week to organize the car to be towed for assessment. This is terrible service and I'm exhausted by calling almost every day spending R100s of rands on airtime and not getting any progress and feedback from outsurance.
588 replies
Review Distribution
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1 Star
8 (100%)