MB
Megan B
Active since May 2017
8
Reviews
0
Industries
Reviews
8 reviews19 months ago
Make it right, Vantage!!!!!!!
I was very skeptical going in on this journey, having read mixed reviews from people who had a terrible time using their service to others having a blast. I, however, fall into the category of someone not having a very good time, and regretting the decision to join Vantage Debt Management. The onboarding process was seamless, however, the agent that assisted me, insisted I change my banking details just incase the credit providers still try to debit my bank account. I did change my details on her recommendations, I would never have done so. After the onboarding process, i received confirmation that all my debit orders were cancelled with the credit providers and 1 payment will be debited from my new account by Hyphen, easy right? WRONG! The credit providers were still trying to debit my previous account, which was costing me R150 per failed debit order, I had notified Vantage immediately, and every month since then (April 2024), and no feedback, no communication, no accountability has been shown by Vantage. I have emailed a number of times, I have called a number of times, with no response except that Vantage is not going to pay the arrears amount of R1400 for missed debit order fees. My arguement is, why should I pay this fee? I changed my banking details based on the recommendations of their agent, I did not consent to this debt. I have settled one account in full, however, Hyphen is still distributing to that debt? why, no response but sorry we forgot to cancel it. I have been hounded by attorneys with summons, why? no response.
53 replies
29 months ago
I won a Cell C compe...
I won a Cell C competition in August (flash word - R10 000) and no payment or communion about the prize from KFM since.... I received half of the amount and was notified that the second payment would be made in September after the competition ended. I have sent multiple emails, calls, DM's, WhatsApp and there is no correspondence. I would hate to have to reach out on a post on FB or Instagram.
0 replies
29 months ago
From the time I sele...
From the time I selected my items, placing the order and receiving it, it was effortless... Well done Snatcher
129 replies
29 months ago
Answer my emails!
Good morning, This email is with reference to a call that i made to your company on the 27th of October 2023 and i am yet to receive any call or feedback as to how my complaint is being resolved. My concern is: I had a 12 month loan with African Bank, which in my mind and if my maths serves me correctly should have ended in September, yet my account is still being debited and interest is still being charged on a loan account which is meant to be closed. 3 months prior to me paying up the account, i received calls stating my account was in arrears, which if you go back, not a payment was missed, which your consultants agreed with me on. In August, i got another one of these calls saying my account was in arrears and again i went through the exercise of going back on my bank and asking if a payment was missed, which it wasn't. The consultant i spoke to advise i only have September to pay and that it would be less that my original installment (i received an SMS confirming this) and that i would receive a paid up letter. Instead, i receive a notification that my bank account was debited yet again, I called into the call centre and the consultant again told me my account was in arrears, went thru the sme exercise and it wasn't, at the time of my call, my loan account was actually sitting in a credit of R79 (i could be mistaken) and this too was confirmed by the consultant and she said African Bank would be paying me the money back, only for me to look now and my account is in arrears again. I NEED THIS SORTED NOW!
360 replies
50 months ago
I WANT THIS RESOLVED!
If there was a rating less than one, that is what I would rate Discovery Health. I had joined the scheme as of January 2022, under the pretense, of no waiting period, no exclusions, no limitations for in-house. I was admitted for abdominal pain in January, Discovery is yet to approve the claims, I have medical service providers breathing down my neck for payment, Discovery had requested further documents, to eliminate a pre-existing condition, however, how can anyone have acute appendicitis more than once!!! The Dr's had submitted all forms needed by Discovery, and still, no feedback, after back and forth from my side and Dr's and the hospital, we were told to not follow up again because there is a backlog. I have sent multiple emails to the forensics department as well as numerous attempts via their chat and call center, all my requests are yet to be acknowledged and even answered.
212 replies
55 months ago
Thank You...
I had posted a negative listing this morning @ 10:53, regarding the status of my loan account and receiving no feedback. I would like to thank the old mutual team that assisted me so efficiently today and i am over the moon to say that my issue has been resolved with the desired outcome. Sorry it had to come to me posting on Hello Peter, to receive the assistance, but glad it is sorted. Thanks again to Old Mutual team for assisting me.
53 replies
55 months ago
DMC, please respond.... URGENTLY
I am hoping to get some sort of traction with this matter. With reference to the email thread at the bottom, I was contact by DMC Debt Management on behalf of Old Mutual, with regards to an account I HAD with them. DMC and I had proceeded to make a settlement arrangement and DMC had allowed me to settle it within 2 months, which I had kept to the arrangement. Both Old Mutual and DMC had both confirmed receipt of the payments. I have, subsequently, done a credit check on myself, only to find that this matter has not been closed or resolved from either side. Now my credit report is stating that I am in arrears on an account that I thought was settled, with no feedback or direction from either Old Mutual or DMC. I have placed a number of calls, emails, whatsapp messages to DMC to rectify this and they are apparently awaiting instruction from Old Mutual to close the matter and Old Mutual, when I contacted them, needed to confirm this arrangement with DMC. I have also, just received, another attempt to collect an outstanding amount from DMC on behalf of old mutual, an amount to my knowledge and multiple confirmations from DMC, that I am not liable for, as I have settled this account.
0 replies
55 months ago
Old Mutual what is going on?
I am hoping to get some sort of traction with this matter. I was contact by DMC Debt Management on behalf of Old Mutual, with regards to an account I HAD with them. DMC and I had proceeded to make a settlement arrangement and DMC had allowed me to settle it within 2 months, which I had kept to the arrangement. Both Old Mutual and DMC had both confirmed receipt of the payments. I have, subsequently, done a credit check on myself, only to find that this matter has not been closed or resolved from either side. Now my credit report is stating that I am in arrears on an account that I thought was settled, with no feedback or direction from either Old Mutual or DMC. I have placed a number of calls, emails, whatsapp messages to DMC to rectify this and they are apparently awaiting instruction from Old Mutual to close the matter and Old Mutual, when I contacted them, needed to confirm this arrangement with DMC. I have also, just received, another attempt to collect an outstanding amount from DMC on behalf of old mutual, an amount to my knowledge and multiple confirmations from DMC, that I am not liable for, as I have settled this account.
212 replies
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1 Star
6 (75%)