Active since May 2017
I posted earlier thinking they were a ****. But to my wonderful surprise, my order arrived, 3 days earlier than predicted. Didn't have to sort any import issues, straight to my door. It's a little bit expensive, but worth it because of the product itself. So, good job, well done. For once, something that's not a **** online. I must have become *****ed. My apologies.
It's a **** website, you pay, they take your money, you get nothing and then suddenly the website doesn't work, customer service isn't reachable, 24 hour support doesn't exist and you're back at square one minus a couple of thousand Rand. ****ing ****s!
They only got a one star rating because that was the minimum. They don't even deserve that. Avoid this hosting company like the plague. Terrible service, non communicative, take no responsibility for anything, I experienced several hacks there that ruined the website and rankings, they take 4 days to respond to anything, if you're lucky, most times they don't respond and you get half a job done. Now they simply won't change the info on the DNS name servers for me to be able to transfer my websites or at least even just park it there with different nameservers. So now I've got no websites at all. An utterly infuriating business to deal wilth. I had to beg them to do things for me. I'm surprised I put up with it for so long. And don't let their seemingly good deals fool you, read these terms of service, which they take no responsibility for, but I gaurantee you, everything that will go wrong, can with these people: Truehost Cloud expressly does not warrant that the Truehost Cloud Services will meet Your requirements, function as intended, or that the use of the provided Services will be uninterrupted or error free. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you from Truehost Cloud shall create any warranty not expressly made herein. You agree that Truehost Cloud will not be liable for any (i) suspension or loss of the Services, except to the limited extent that a remedy is provided under this Agreement; (ii) interruption of business; (iii) access delays or access interruptions to the website(s) provided through or by the Services; (iv) loss or liability resulting from acts of god; (v) data non-delivery, mis-delivery, *******ion, destruction or other modification; (vi) events beyond the control of Truehost Cloud; (vii) the processing of Your application for Services; or (viii) loss or liability resulting from the unauthorized use or misuse of Your account identifier or password.
I was found or head hunted for their graduate management program, which they run once a month, every month. On arrival and getting to know the place somewhat, in Cape Town, all their sales staff are British and their aren't too many. Now, with a graduate programme, that has been running that long, why are there not more South Africans working there? What I discovered was that the graduate programme is nothing more than a lead generating system for them. As part of the graduate programme, you have to bring at least 300 new leads, people names and numbers to put into their system and it can't be a duplicate of what they have on the system already. They are using the graduate programme as a means to fill their database. Their cold calling technique or script, is way too long winded and wordy. Management thinks the sun shines out there asses, especially the trainee manager by the name of Andy Chalkin. I asked Andy what happens to the leads after we put them into the system and they "expire" after 3 months. He lied and said that they fall off the system. Now, I know they're smart, if lead generation is your thing, it would be stupid to have them fall off the system. I asked somebody else in front of the class who happened to be there on a similar issue regarding the lead system. I asked him the same thing, he said that they stay on the system in the general pool ready for anyone to call. They had 26000 names and numbers in the general pool, from previous graduate programmes. The only problem is, nobody gets hired, unless you're british. It's a waste of time. Management will throw you off the co**** if you bruise their ego's and there's a lot of them. Secondly, the best consultant their at month 9 only closed 30 deals. That's an average of 1 every 6 working days. That means they're going through about 600 calls just to get one deal. Which comes back to my original point. Their cold calling techniques suck and I mentioned that (I've done it for 12), I got thrown off the co**** for it.
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