Active since May 2017
I posted earlier thinking they were a ****. But to my wonderful surprise, my order arrived, 3 days earlier than predicted. Didn't have to sort any import issues, straight to my door. It's a little bit expensive, but worth it because of the product itself. So, good job, well done. For once, something that's not a **** online. I must have become *****ed. My apologies.
It's a **** website, you pay, they take your money, you get nothing and then suddenly the website doesn't work, customer service isn't reachable, 24 hour support doesn't exist and you're back at square one minus a couple of thousand Rand. ****ing ****s!
They only got a one star rating because that was the minimum. They don't even deserve that. Avoid this hosting company like the plague. Terrible service, non communicative, take no responsibility for anything, I experienced several hacks there that ruined the website and rankings, they take 4 days to respond to anything, if you're lucky, most times they don't respond and you get half a job done. Now they simply won't change the info on the DNS name servers for me to be able to transfer my websites or at least even just park it there with different nameservers. So now I've got no websites at all. An utterly infuriating business to deal wilth. I had to beg them to do things for me. I'm surprised I put up with it for so long. And don't let their seemingly good deals fool you, read these terms of service, which they take no responsibility for, but I gaurantee you, everything that will go wrong, can with these people: Truehost Cloud expressly does not warrant that the Truehost Cloud Services will meet Your requirements, function as intended, or that the use of the provided Services will be uninterrupted or error free. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you from Truehost Cloud shall create any warranty not expressly made herein. You agree that Truehost Cloud will not be liable for any (i) suspension or loss of the Services, except to the limited extent that a remedy is provided under this Agreement; (ii) interruption of business; (iii) access delays or access interruptions to the website(s) provided through or by the Services; (iv) loss or liability resulting from acts of god; (v) data non-delivery, mis-delivery, *******ion, destruction or other modification; (vi) events beyond the control of Truehost Cloud; (vii) the processing of Your application for Services; or (viii) loss or liability resulting from the unauthorized use or misuse of Your account identifier or password.
I was found or head hunted for their graduate management program, which they run once a month, every month. On arrival and getting to know the place somewhat, in Cape Town, all their sales staff are British and their aren't too many. Now, with a graduate programme, that has been running that long, why are there not more South Africans working there? What I discovered was that the graduate programme is nothing more than a lead generating system for them. As part of the graduate programme, you have to bring at least 300 new leads, people names and numbers to put into their system and it can't be a duplicate of what they have on the system already. They are using the graduate programme as a means to fill their database. Their cold calling technique or script, is way too long winded and wordy. Management thinks the sun shines out there asses, especially the trainee manager by the name of Andy Chalkin. I asked Andy what happens to the leads after we put them into the system and they "expire" after 3 months. He lied and said that they fall off the system. Now, I know they're smart, if lead generation is your thing, it would be stupid to have them fall off the system. I asked somebody else in front of the class who happened to be there on a similar issue regarding the lead system. I asked him the same thing, he said that they stay on the system in the general pool ready for anyone to call. They had 26000 names and numbers in the general pool, from previous graduate programmes. The only problem is, nobody gets hired, unless you're british. It's a waste of time. Management will throw you off the co**** if you bruise their ego's and there's a lot of them. Secondly, the best consultant their at month 9 only closed 30 deals. That's an average of 1 every 6 working days. That means they're going through about 600 calls just to get one deal. Which comes back to my original point. Their cold calling techniques suck and I mentioned that (I've done it for 12), I got thrown off the co**** for it.
Let's give you the skinny. Bazil Naidoo, the owner, along with his son Dezigan who manages the place are nothing but talkers, they talk a lot and make a lot of promises that they don't keep, renig on. Bazil has big plans for the business, all pipe dreams. He can't execute. There's no backup for you as an estate agent. They'll say they'll bridge loan and forward your sales to you as an agent. But they will spend all the money on holidays, watches and cars before and tell you they can't bridge. After putting up with all their nonsense and there's a lot. When you quit, they'll then refuse to pay you your due commission. And the % of that commission is fought about over and over with different amounts and eventually, they won't pay you anything. They also won't sign a contract with you, for very good reason. The success of their business lies in Asrin Developments giving them their flats to sell through their uncle Mani Flores, who gets a 1% backhander for doing so on the sale of every unit. Bazil will tell you that you can sell developments, that you can do financial advice... But none of that is true. It's all lies, they horde all of that for themselves. But they're too greedy and short sighted to see the benefit of sharing. As a customer, you will be treated as a second rate client and if there's something you don't like, and there will be a lot, they'll look past you for the next client. Service levels are shocking and paperwork is in disarray. Don't work here ever and don't trust anything they say, they're petty, short-sighted, with very little ability to follow through, except if it's following through on nepotism. The most I saw Bazil handle was making a peanut butter sandwich for me, which he used as manipulation later as a reason not to write a negative review for not paying commission of R30,000. They don't supply you with estate agency boards, they don't supply you with decals, they supply you with an unlimited phone that you have to share in the office with 5 people. You can't make color copies, when all other agencies have colour. It's a cheapskate business looking to ***** everyone out of a dime. If it weren't for their family connections, they'd be dead. I only gave them a 1 star, because I couldn't give them zero.
I wouldn't have given them any stars... But one was the minimum. I had the displeasure of working here too long. Sure, you get taken in by the big talk and the empty promises about selling Asrin Developments and being able to service those clients with financial advice, which is another company they own called Black Rock. And how you’re going to make so much money and that they’ve sold already for the year 100 development units. MR. Naidoo, will try to take you in with enthusiasm and peanut butter sandwiches that he’ll make from his employees stash, although, you can’t call him an employee either, an employee requires a contract, which he also, didn’t have, just promises... But, when it comes down to it, when there’s money on the table, it's all nonsense. It’s all lies. One, they refuse to give you an employment contract, and that’s because they flip-flopped and changed their minds on, every, single, promise. The development deals are only for the son, you can’t sell them, and these are deals given by his uncle Manni Flores, who gets a backhander for giving those development sales to them as a company, on every single deal, but lets call it what it is, nepotism and backhanders. And because of this, the son, Desigan, thinks he’s hot ****, because he’s writing deals everyday. Selling a development, is probably the easiest thing out of all estate agency work to do. You don’t have to go find listings, they’re there, given to you on a plate by your uncle… wouw, that’s hard work, you came by that through genes, amazing. All you have to do is list it on Property24. So that was a lie. Then, the financial advice, that’s only for the Dad to do, all those development clients, it’s all the Dad’s clients, they’re Bazils, yet, he doesn’t service them, he doesn’t call them… they’re clients that are falling away to other people and other institutions. The most productive I ever saw Bazil was in the kitchen making me a sandwich, he’s just a talker, he gets nothing done and he’s only ever talking about how well his son is doing and that there are big plans… he calls people in, talks about plans, working together, developments, making lots of money and then doesn’t follow through. He doesn’t know how. Plans… with no action. And they both run their business from the standpoint of their ego’s… They don’t give a **** about their employees, as long as it boosts their ego. After you discover that you’re essentially frozen out of all the stuff that they said you’d be part of, you realise that you have to find your own listings. And during that time, you can’t print colour copies, you don’t get your for sale sign boards, and you have to share a phone with 5 people in the office, which is an unlimited phone given to them by FNB based on their account size. But they’ll charge you for that, R1,300 in order to offset paying you your commission. You then have find your own listings, so I did and sold it in 3 weeks. They then promise to forward your commission early, they’ll finance it. So wait and wait, the deal is solid and you have your attorney assurances, and you wait… in the meantime, you’re struggling personally, financially and they know it, yet you wait and in the meantime, they’re buying cars, airtickets and R150,000 watches and then tell you, there’s no money to front your income as they said they would. So when you finally get tired of their bull**** and ego’s, you quit. And when you quit, they use it as a reason not to pay you and come up with all kinds of excuses and expenses, which ordinarily any agency would cover, only they don’t. The place is not geared up for estate agents and it’s not geared up for new estate agents, it’s not geared up for financial advisors and it’s not geared up for anyone who wants job security and who would actually like to get paid for their time and effort. It’s geared up for wasting your time and empty promises. And as a client, there will be times that they are rude to you, they don’t care about you, they care about your money. And if you don’t buy these cheap developments, they know there’s someone else right behind you in que that will. And then they have the audacity, to pretend that there’s nothing wrong and then try to use the fact that they made you sandwiches as a reason not to tell it like it is… These people gives Naidoos a bad name.
In business, you're only ad trustworthy as your word or tour contract. This business has neither set in place with employees. They're full of promises and deliver on none. Quite frankly, the only reasin you'd work there is out of desperation and hope, hope in human nature and the goodness of people, but their sandwich making, as if they care, is just a ruse to get you to trust them, when it comes to money, they pretend to have it, are over indeted and trat their employees like second class citizens. They're full of ego and bluster, under deliver on promises and will ***** you over any chance they get when its payment time. They think they're nice people, but they're not, theit greed makes them no better than a den of thieves. I honestly don't know how they expect to build a business *****ing employees over, it will most likely be a one hit wonder after family at Asrin Developments run out of projects to feed them, which sell like hotcakes in spite of them. Don't work here unless you lime begging, begging to get your property listed on Property24 (which goes without saying at any other agency), begging for for sale boards, begging for the use of a phone every 10 minutes as its one phone shared by 5, even though there are at least 4 other phones in the office that you can't use. Begging to get paid. And if course, when you don't get paid, because they've spent the money on airline tickets, watches and cars... you'll have to beg for a lot more. Don't ever consider working here and don't ever consider supporting them in business, because it will lead to peiple beung *****ed over. Rather support competitors, who will pay staff for their efforts. Because people like this, must go out of business.
I'm going to give you my thoughts and experience in dealing with this estate agency as an agent. As an estate agent, part of joining a real estate agency, is to work under their brand, while they are supposed to provide basic infrastructure for you to do your job. It's the worst agency I've ever worked at. You have to share a phone between 5 people, you can't color print, decals don't get picked up and delivered by management, so no boards, and then when you do sell a property, instead of them bridge financing your deal, like they said they would, they buy airline tickets, R150,000 watch and a car and then tell you, there's no money for you to get paid, inspite of it being months and then when you want to discuss it, they blow you off with continuous comments like, "Chat later," "...chat later." Not only that, they refuse to put contracts in place with you and then make all kinds of promises and flip-flop on every, single, one of them. When you finally get tired of their horse ****, they then refuse to pay you for the one deal that did go through, in spite of being unsupportive, and then bill you for things they had no business billing you for in order to get out from paying you. So they get paid and you don't, and all that they really offered or did for you, was offer an unlimited phone paid for by FNB for having a large account. The company works on nepotism and backhanders and is in no way geared for a new estate agent or existing ones. Management is filled with false pride based on selling developments given to them by family. They make promises they don't keep and besides the son, the business is generally dysfunctional and inefficient and unproductive. Stay away... and if you're a client, you'll find that they're rude to you, because they get everything on a platter and if it's not you, there'll be someone else ready to take your place in a development. I find their business ethic, reprehensible.
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