TM
Teb M
Active since Jun 2017
72
Reviews
0
Industries
Reviews
72 reviews2 months ago
Whites only service no black people service
I am requesting urgent intervention regarding a GWM bakkie purchased on 15 December 2025. From the date of delivery I have identified the issues listed below, reported them to the dealership, and unfortunately I have not received meaningful assistance or permanent resolution. The following defects and concerns require immediate attention: New scratches on the bodywork – These scratches were not present during viewing. Ethan (sales consultant) confirmed that they developed after viewing and committed that they would be repaired. Broken radio aerial – The aerial is broken at the top and needs replacement. Tyre pressure sensor failure – All four tyre pressure sensors are not working, and the dashboard warning remains on. Brake noise – There is significant noise from the brake pads and discs when braking, which raises safety concerns. Tailgate not opening – The tailgate is faulty and requires repair. Licensing / disc blocking due to GWM registration fees – My other vehicle’s licence disc has been blocked due to an outstanding GWM registration/licensing fee of R1,380. I have been placed on a 21-day grace period and will be liable for fines thereafter. I require the dealership to urgently settle this matter and arrange printing of my disc on the day payment is made (FS13CTGP). I purchased this vehicle in good faith and expect it to be in proper working and cosmetic condition, and compliant with licensing requirements. These issues are causing unnecessary inconvenience, safety concerns, and additional costs. In terms of the Consumer Protection Act, the vehicle should be of acceptable quality, free of defects, and fit for purpose. I therefore request: Written confirmation of when each defect will be repaired. Immediate resolution of the blocked licence disc and licensing fee. A clear turnaround time for all outstanding repairs and administrative matters. Please treat this as urgent and provide a written response within 3 working days, together with confirmed booking dates or actions. Thank you for your cooperation. I look forward to your prompt resolution. Kind regards,
0 replies
3 months ago
White supremacy and ****** the Dome branch
Complete ******. I bought a car found lots of faults and then died after 2 weeks. Canceled deal and got another car with lots of faults and the refused to fix them, worse that other 2 weeks car they never paid disc for and blocked all my cars disc. When spoken to them they treated me like a kafer
56 replies
3 months ago
Very rude and unprofessional
Very rude and unprofessional. Made appointment with them for 15h00 the confirmed and approved it. Knocked off from work rush home to attend them and waited for them and new came. When I call spoke to Sfiso in office very rude, lie and completely unprofessional. Call2d Tumi the technician thag was supposed to be here lies some more and don't even bother to apologize all of them. Long story short don't agree to meet these boys are pure disrespectful. I lost lots of business deal trying to attend them and they made me pure fool.
0 replies
3 months ago
Terrible service
App**** for credit card limit increase but till today no help. Poor service they don't even bother to call back when I write here
0 replies
3 months ago
Terrible service
Customer bullying and complete lying. Whites only otherwise black poor service Customer bullying and complete lying. Viewed a car then app**** a finance approved on delivery car had new scratches and salesman agree to fix them. After sale discovered new faults : New scratches on the bodywork – These scratches were not present during viewing. Ethan (sales consultant) confirmed that they developed after viewing and committed that they would be repaired. Broken radio aerial – The aerial is broken at the top and needs replacement. Tyre pressure sensor failure – All four tyre pressure sensors are not working, and the dashboard warning remains on. Brake noise – There is significant noise from the brake pads and discs when braking, which raises safety concerns. Tailgate not opening – The tailgate is faulty and requires repair. Licensing / disc blocking due to GWM registration fees – My other vehicle’s license disc has been blocked due to an outstanding GWM registration/licensing fee of R1,380. I have been placed on a 21-day grace period and will be liable for fines thereafter. When I engage with the managers after they were bullying and treat people by colour. Don't buy at We buy Cars Dome branch
0 replies
3 months ago
Poor service
App**** for credit card. Got approved. Asked me to send documents and I did, few days later still nothing. No update nothing. Poor service
56 replies
3 months ago
Poor service
App**** for credit card. Got approved. Accepted all terms and conditions and promised to deliver card for me in 3 - 5 days. came and passed when i call told me that quote left with 1 day and funds cannot released and had to do new application and same thing happened again. Poor service
112 replies
3 months ago
Poor service
Opened a child account on my app and they said it will take 3 - 5days for the card to be delivered to branch. Time came passed and nothing happened. Called for assistance not helped. Poor service.
0 replies
3 months ago
Customer bullying and complete lying. Whites only otherwise black poor service
Customer bullying and complete lying. Viewed a car then app**** a finance approved on delivery car had new scratches and salesman agree to fix them. After sale discovered new faults : New scratches on the bodywork – These scratches were not present during viewing. Ethan (sales consultant) confirmed that they developed after viewing and committed that they would be repaired. Broken radio aerial – The aerial is broken at the top and needs replacement. Tyre pressure sensor failure – All four tyre pressure sensors are not working, and the dashboard warning remains on. Brake noise – There is significant noise from the brake pads and discs when braking, which raises safety concerns. Tailgate not opening – The tailgate is faulty and requires repair. Licensing / disc blocking due to GWM registration fees – My other vehicle’s license disc has been blocked due to an outstanding GWM registration/licensing fee of R1,380. I have been placed on a 21-day grace period and will be liable for fines thereafter. When I engage with the managers after they were bullying and ******s. Don't buy at We buy Cars Dome branch
56 replies
4 months ago
Customer bullying and race based treatment
Good day, I kindly request your urgent assistance in cancelling my vehicle deal. I am being pressured by the dealership to accept a vehicle that is clearly mechanically defective and unsafe to drive. I purchased the vehicle one week ago, and within this short period, the car has completely failed. The engine has ceased/died, and the vehicle presents several severe defects, including: Extreme overheating Consumption of 5 litres of water for every ±20 km Loud abnormal engine noise Violent shaking while driving Delayed gear changes Wheel alignment issues Vehicle breakdown requiring towing The vehicle broke down while I was on my way to work, causing a safety hazard and leaving me stranded. I was forced to pay R6 000 for towing because WeBuyCars could not assist. The vehicle is currently at the dealership’s Dome branch where they are attempting to “fix” it, but the extent of the damage is unacceptable for a recently purchased vehicle. I am formally requesting the cancellation of this deal with immediate effect. It is unreasonable to expect me to keep a vehicle that cannot operate for even one week, let alone commit to paying for it over 84 months. This situation is financially and emotionally distressing, and it is unacceptable that I am being pressured to accept a defective car. In terms of the Consumer Protection Act (CPA), this vehicle is not fit for purpose, not of good quality, and certainly not in the condition represented at the time of sale. I am therefore exercising my right to reject the vehicle. I respectfully request your urgent intervention to: Cancel the deal immediately; Prevent further ************ or pressure from the dealership; Assist in recovering the costs associated with the breakdown, including the towing fee. I am sincerely asking for your help. I cannot keep or pay for a vehicle that is defective, unsafe, and unusable within a week of purchase. Thank you for your urgent attention. Kind regards,
0 replies
Review Distribution
5 Star
1 (1.3888888888888888%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
71 (98.61111111111111%)