A
Assesstech
Unclaimed Business
A
Assesstech
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Assesstech
Assesstech has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Assesstech across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
2 Feb 2026, 10:29
Not truthful
Good day, I am writing this email out of extreme frustration and dissatisfaction regarding the outcome of my claim. The decision that has been made is unacceptable and, quite frankly, does not make sense based on what was communicated to me during the assessment. The assessor who attended to inspect the washing machine verbally confirmed that the appliance is in good condition. He specifically mentioned that the machine still looks well-maintained and does not show signs of damage or neglect. He further explained that the issue could be related to the motherboard, as it is not sending the correct signals for the machine to perform the spinning function. However, what is written in the final report is completely different from what was said to me in person. I do not understand how the same inspection can result in two conflicting versions. What was verbally confirmed to me and what has been documented do not align at all, and this raises serious concerns about the accuracy and fairness of the assessment. It must also be noted that the washing machine is only three (3) years old. Labeling this failure as wear and tear is unreasonable. If this were genuinely wear and tear, the machine would likely not be functioning at all. Instead, the machine still washes and rinses perfectly — the only function that is not working is the spinning cycle. This strongly supports the likelihood of a specific electronic or mechanical fault rather than general wear and tear. I find it extremely concerning that a possible motherboard failure was mentioned during the inspection, yet the claim has been declined on the basis of wear and tear. These two conclusions contradict each other entirely. I am now left questioning how the final decision was reached and why the assessor’s verbal feedback does not reflect in the report. I pay my insurance premiums in good faith and expect claims to be assessed honestly, accurately, and consistently. This outcome does not reflect that standard. At this stage, I formally dispute the claim decision and request that the matter be reviewed and escalated. Should the claim remain declined, I request a detailed written technical explanation clearly justifying how a three-year-old washing machine with a single failed function qualifies as wear and tear, especially in light of the assessor’s own comments regarding the appliance’s condition and possible motherboard issues. I trust this matter will be treated with the urgency and seriousness it deserves. I look forward to a prompt and fair resolution.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Feb 2026, 10:29
Not truthful
Good day, I am writing this email out of extreme frustration and dissatisfaction regarding the outcome of my claim. The decision that has been made is unacceptable and, quite frankly, does not make sense based on what was communicated to me during the assessment. The assessor who attended to inspect the washing machine verbally confirmed that the appliance is in good condition. He specifically mentioned that the machine still looks well-maintained and does not show signs of damage or neglect. He further explained that the issue could be related to the motherboard, as it is not sending the correct signals for the machine to perform the spinning function. However, what is written in the final report is completely different from what was said to me in person. I do not understand how the same inspection can result in two conflicting versions. What was verbally confirmed to me and what has been documented do not align at all, and this raises serious concerns about the accuracy and fairness of the assessment. It must also be noted that the washing machine is only three (3) years old. Labeling this failure as wear and tear is unreasonable. If this were genuinely wear and tear, the machine would likely not be functioning at all. Instead, the machine still washes and rinses perfectly — the only function that is not working is the spinning cycle. This strongly supports the likelihood of a specific electronic or mechanical fault rather than general wear and tear. I find it extremely concerning that a possible motherboard failure was mentioned during the inspection, yet the claim has been declined on the basis of wear and tear. These two conclusions contradict each other entirely. I am now left questioning how the final decision was reached and why the assessor’s verbal feedback does not reflect in the report. I pay my insurance premiums in good faith and expect claims to be assessed honestly, accurately, and consistently. This outcome does not reflect that standard. At this stage, I formally dispute the claim decision and request that the matter be reviewed and escalated. Should the claim remain declined, I request a detailed written technical explanation clearly justifying how a three-year-old washing machine with a single failed function qualifies as wear and tear, especially in light of the assessor’s own comments regarding the appliance’s condition and possible motherboard issues. I trust this matter will be treated with the urgency and seriousness it deserves. I look forward to a prompt and fair resolution.
0
Replies (0)TM
Teb M
1 reviews | Active since Jan 2020
30 Jan 2026, 13:59
Very rude and unprofessional
Very rude and unprofessional. Made appointment with them for 15h00 the confirmed and approved it. Knocked off from work rush home to attend them and waited for them and new came. When I call spoke to Sfiso in office very rude, lie and completely unprofessional. Call2d Tumi the technician thag was supposed to be here lies some more and don't even bother to apologize all of them. Long story short don't agree to meet these boys are pure disrespectful. I lost lots of business deal trying to attend them and they made me pure fool.
Helpful (0)
|Replies (0)TM
Teb M
1 reviews | Active since Jan 2020
30 Jan 2026, 13:59
Very rude and unprofessional
Very rude and unprofessional. Made appointment with them for 15h00 the confirmed and approved it. Knocked off from work rush home to attend them and waited for them and new came. When I call spoke to Sfiso in office very rude, lie and completely unprofessional. Call2d Tumi the technician thag was supposed to be here lies some more and don't even bother to apologize all of them. Long story short don't agree to meet these boys are pure disrespectful. I lost lots of business deal trying to attend them and they made me pure fool.
0
Replies (0)CB
Catherine B
1 reviews | Active since Jan 2020
29 Sept 2025, 09:01
Useless!!!
I wish there was a minus rating. This company is a bunch of underhanded con artists.
Helpful (0)
|Replies (0)CB
Catherine B
1 reviews | Active since Jan 2020
29 Sept 2025, 09:01
Useless!!!
I wish there was a minus rating. This company is a bunch of underhanded con artists.
0
Replies (0)rF
rochelle F
1 reviews | Active since Jan 2020
12 Sept 2025, 07:30
EXCELLENT SERVICE
I HAVE NEVER EVER HAD SUCH EXCELLECT SERVICE FROMA COMPANY!!!! THEY ARE PROFESSIONAL AND EXTREMELY HELPFUL
Helpful (0)
|Replies (0)rF
rochelle F
1 reviews | Active since Jan 2020
12 Sept 2025, 07:30
EXCELLENT SERVICE
I HAVE NEVER EVER HAD SUCH EXCELLECT SERVICE FROMA COMPANY!!!! THEY ARE PROFESSIONAL AND EXTREMELY HELPFUL
0
Replies (0)JvdW
Joggie van der Westhuizen
1 reviews | Active since Jan 2020
30 May 2025, 10:10
Assesstech - Great service received
The service received from Assesstech was really out of this world. They are used by our insurance to fix my phone. They kept us up to date the whole time on WhatsApp and answer all our questions. After all the drama we had with Momentum regarding delay in communication, Assesstech told me this morning that the phone is ready for the courier, will be picked up today but only delivered Monday, after I told the brokers yesterday that my phone must be delivered today. Assesstech went out of their way to make arrangements for my phone to be delivered today and not only Monday. I am really impressed on their communication and keeping us up to date the whole time and going out of their way to assist us. I am truly happy with the service received from them.
Helpful (0)
|Replies (0)JvdW
Joggie van der Westhuizen
1 reviews | Active since Jan 2020
30 May 2025, 10:10
Assesstech - Great service received
The service received from Assesstech was really out of this world. They are used by our insurance to fix my phone. They kept us up to date the whole time on WhatsApp and answer all our questions. After all the drama we had with Momentum regarding delay in communication, Assesstech told me this morning that the phone is ready for the courier, will be picked up today but only delivered Monday, after I told the brokers yesterday that my phone must be delivered today. Assesstech went out of their way to make arrangements for my phone to be delivered today and not only Monday. I am really impressed on their communication and keeping us up to date the whole time and going out of their way to assist us. I am truly happy with the service received from them.
0
Replies (0)SA
Shireen A
1 reviews | Active since Jan 2020
7 Mar 2025, 14:49
RUDE AND UNPROFESSIONAL
They should be given zero stars. What a joke of assessors working with King price insurance. They don't know how to assess and give correct reports on the faults. They are very unprofessional and the assessors are rude and know nothing. They couldn't even answer our questions. KING PRice better so away with these people. They have just lost a client
Helpful (0)
|Replies (0)SA
Shireen A
1 reviews | Active since Jan 2020
7 Mar 2025, 14:49
RUDE AND UNPROFESSIONAL
They should be given zero stars. What a joke of assessors working with King price insurance. They don't know how to assess and give correct reports on the faults. They are very unprofessional and the assessors are rude and know nothing. They couldn't even answer our questions. KING PRice better so away with these people. They have just lost a client
0
Replies (0)DP
Desiree P
1 reviews | Active since Jan 2020
15 Feb 2025, 04:23
Personal propery not theirs they keep
They come and take your things and even things that was not covered by insurance and the non damage and not insured things they have excuses not to bring back. I am opening a theft case against them
Helpful (0)
|Replies (0)DP
Desiree P
1 reviews | Active since Jan 2020
15 Feb 2025, 04:23
Personal propery not theirs they keep
They come and take your things and even things that was not covered by insurance and the non damage and not insured things they have excuses not to bring back. I am opening a theft case against them
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Feb 2024, 09:47
*********** Assessor
This company is working with Momentum . They maliciously issue false reports. My tv stopped working due to continuous load shedding . Assesstech was assigned to come do a assessment on my tv of which they pitched and just took pictures of the tv without diagnosing it or opening the Tv.The report indicated that my TV is unclaimable and damage is due to normal wear and tear .
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Feb 2024, 09:47
*********** Assessor
This company is working with Momentum . They maliciously issue false reports. My tv stopped working due to continuous load shedding . Assesstech was assigned to come do a assessment on my tv of which they pitched and just took pictures of the tv without diagnosing it or opening the Tv.The report indicated that my TV is unclaimable and damage is due to normal wear and tear .
0
Replies (0)