IA
Imelda A
Active since Jun 2017
4
Reviews
0
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Reviews
4 reviews60 months ago
TRACKER CONNECT IS THE ****
I have 2 cars fitted with a tracker from this company. On the day the tracker was fitted on my older car, when I got home, my windscreen wipers did not want to work. So I called tracker and logged the complaint. In addition I went back to the place which installed the tracker and they told me that they have to book the car in again but then I would be responsible for the cost. I then informed tracker of this and they ensured me that they will sort this out on my behalf. A month later my trackers in both cars are acting up, on which they (Tracker) send me an email: " Your Tracker unit, installed in vehicle registration numbers: ___ is generating excessive Main Battery Disconnect signals. This may occur in the event of the following :-The vehicles battery has been disconnected. If this is the case please note, the removal of the vehicles battery excessively ( four times in seven days ) results in the system auto closing these signals as a fault and may prevent true signals from being prioritised by Tracker. Which in short means that my vehicles are no longer under surveillance by them and hard to track. On 6 April 2021 they called and said they would get in contact with the installation company to come and fix my problem. NOTHING since the date has happened, no calls no emails none! Today marks another month, and nothing from Tracker. Terrible company, worst service ever, the Tracker app is **** and full of faults. I will not suggest you to anyone. Your website states free installation, but on the debit date you included the installation amount!?!? To Tracker, it's winter and my windscreen wipers is still not fixed, what am I supposed to do??? I am waiting on your response, come fix your trackers or come take it out with immediate effect and cancel my contract. Kindly note as per your records I have an Agility Product; Skytrax Embedded Extended Warranty, which will cover the following; call out, repair or replacement of the units.
212 replies
85 months ago
Unlawful practice
The property we live in has been sold without our knowledge. The property manager nor the previous landlord has given us any notice in writing notifying us of this. They did not even allow us the tenants a chance as first option to buy the property, according to rental rule. It all happened under our noses and we found this out the beginning of April 2019. No rules were followed. Our lease expires end 30 April 2019. The property manager emailed us on 3 April 2019, with the renewal costs. We accepted the new rental fee, in which she replied that she will email us the new lease agreement, the next day (4 April 2019). The morning of 9 April 2019 I called her (Nisha Witbooi-Langehoven) to ask when will she send the new contract, she said that the "new owner" still has not confirmed that he will renew the lease. The new owner??? How can a property be sold and carried over to new owner's name in a matter of days? And new owner desperately wants to re-sell, nothing makes any sense anymore. The evening of 9 April 2019 6pm, we receive an email from the property manager "notice to vacate the premises 30 April 2019, because the property is now sold. ***?? Our lease expires 30 April 2019, no one gave us any written notice that property is being sold. We suspect that the new owner knows that our contract expires and is deliberately ignoring us, to avoid any legal obligations. But that part, they are acting completely unlawfully. According to the law they had to give us 1 calendar month to vacate, which they did not. The law also state that they had to give us a 90day notice that the property is being sold we need to find new accommodation, which they did not. We are happy to say that we have logged our case with the rental tribunal, and that they cannot evict us without the tribunal's knowledge. In this case people, be aware , be very aware of Uvest Letting as property managers, acts criminal and don't give a damn about their tenants. Rather rent from an owner or find a reputable property manager other than Uvest Letting.
0 replies
88 months ago
MTN 031 812 2000 fraudulant calls
********** , this number phoned me claiming they are from MTN. I had a mtn contract 4years back. Cancelled the contract after it has been paid in full. MTN didn't want to cancel the contract and kept on phoning with new contract offers on which I declined I don't want a new contract., I am with TELKOM and very happy with their service. The 2 year contract is paid up in full. The phone was blocked and then re-activated. The person who called on my TELKOM number, which I do not have a clue where they got it from, was rude and said they noticed the phone is re-activated and that MTN wants their phone back. They are coming to fetch the phone at my home. She didn't even want to give her name or from which mtn department she is calling from!!! Is this a legal act from MTN with this threat calls?? When I called MTN customer service asking for proof that my contract has been cancelled they couldn't provide me with it, only logged a query and just gave me a reference number to follow up in 5days! MTN is a scam people, they don't want you to opt out of their contracts, you must just pay and pay. Since when does a cellphone provider send people out to the customers residence to take back their phones??? Sorry MTN you are the worst network ever with your fraud calls offering contracts, and if you don't take a contract, and mention you are with TELKOM they want the old phone back????!!! THIS CANNOT BE LEGAL!!! I NEED ANSWERS!
315 replies
107 months ago
ABSA stole my money
<p>Good day</p> <p>On the 7th of May 2017, I bought R300 electricity via Absa's *120*2272# command. Immediately after received the sms with the electricity token. But my prepaid electric meter keeps rejecting the token number received from Absa. I then went to shoprite and purchased a R50 voucher from the kiosk, and the prepaid electric meter accepted the token.</p> <p>On Monday I called eskom to find out why my R300 token was rejected? The lady at eskom informed me that nothing except for the R50 voucher I bought at shoprite shows on their system, which means & I quote what she said: "ABSA did not pay over the money to Eskom for the voucher to take effect that's why it got rejected.</p> <p>I then went to the Absa branch and one of the consultants sent this through to their IT department, I asked for my money back, she said they cannot reverse a purchase made. I called the service provider Absa uses to issue out the token via their eskom channel; I still do not know how this works but, their line keeps on dropping right after hello!</p> <p>I then approached City of Cape Town, which is the municipality where under the electricity meter falls; they also stated that only the R50 shows on their system and not the R300. But they also said, should the R300 have been credited on the system and a token was issued and it gets rejected, only then I can request for a new token. But in this case I cannot because there is no proof except from my bank statement that the purchase was successful.</p> <p>This is the worst service I have ever received from Absa! Almost 2 months of me constantly phoning and still no word from Absa, they simply sent my complaint to their IT department, no one contacted me back to say, we are working on your problem/complaint will get back to you shortly, nothing?</p> <p>So in my opinion this constitutes that a fraudulent transaction has happened on my account.</p> <p>Pay back my money!</p>
168 replies
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