Active since Jun 2017
4
Reviews
0
Industries
Reviews
4 reviews71 months ago
Awesome Service
My daughter accidentally locked her keys in her car. Willie Scholtz from Discover Insure arranged a Locksmith and withing Half an hour her car was open and she was on her way again. Awesome service :)
105 replies
80 months ago
Shocking service
I placed an order on 6 September and have not received anything. The tracking number does not work and they do not respond to emails. As far as I'm concerned they should be reported to the police for theft and fraud.
0 replies
100 months ago
No service after 28 days
I applied for an ADSL line on 3 January 2018 for my home (online). 10 days later I had still heard nothing from Telkom so phoned them whereafter the lady did a manual order. I opted for the special that they were running in January. A Courier delivered my Range extender and LIT box but no Router. Last week a Gentleman from Open Serve came to install my line but could not complete the installation due to there not being a router. Yesterday a Gentleman from a different company came to install my router but the line was not working. Today I contacted him again to install the router as the line is back on but he refused saying that he did not install the line so he was not going to install the router. I have tried in vain to get hold of Telkom today. I have tried three times thus far holding on for 18:56 minutes then 14:13 Minutes and then 20:51 minutes. Nobody answers the phones. I am now extremely irritated and want an explanation for the pathetic service as well as my ADSL up and running.
105 replies
100 months ago
Refused cash refund
My daughter bought a handbag at Sole Candy but returned it because there were pen marks on it. On returning it she was told that they don't do cash refunds only vouchers. They did not have another one of the same bag and nothing else that she liked. Nowhere in the store is their refund policy displayed, only on the sales slip. Obviously when you read it on the slip it's too late. I went back to the store wanting to speak to the manager, who wasn't there. The one sales lady was incredibly rude and kept putting the music louder while I was trying to speak. I eventually spoke to the manager on the phone who also refused to give my daughter her money back. According to the CPA the giving of vouchers is not illegal BUT if the customer wants their money back the store cannot refuse. The voucher is only valid for 6 months so if my daughter does not find anything else in the store that she likes, she loses her money. This is totally unacceptable and I insist that the store refund her in cash. Somebody needs to do something about their unfair refund policy.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)