RM
Rene M
Active since Jul 2017
4
Reviews
0
Industries
Reviews
4 reviews47 months ago
Kulula is thieves!
Worst airline ever!!!! Booked 14 March 2022 tickets for the 30th of March 2022, only to realize that Kululaflights were grounded. I immediately booked via SA air and got excellent service from them! Then when I tried to cancel my Kulula flights, Kulula refused to refund me and said I had to book new tickets within 6 months. I phoned 29thof May to book new tickets and was told I can't use the tickets for someone else. I then asked to book for the same person in April 2023 and again my request was denied. Thus Kulula is just stealing people's money and refuses to refund and even drop calls because their staff is not capable to assist customers! Kulula have lost a few customers with this stealing and I will go out of my way to info people of this poor service!!!!
0 replies
50 months ago
No refunds even if they are grounded
Kulula planes were grounded and we were not aware. Kulula's bookings were still open we made bookings only to learn the next morning about the situation and immediately booked with another airline. Tried to phone Kulula to cancel the tickets and get a refund and after 10minutes the phone was put down in my ear. Then I tried sending a message via their website and is still awaiting a reply. Phoned again this morning and my call was answered after 5 minutes just to be informed that I will not receive a refund. I have to wait for 6 to 8 weeks before my money will be available in a travel bank. I don't want a travel bank, I want my full refund.
74 replies
50 months ago
Don't buy via Huizenmark /Kotie
Worse experience ever and will definitely not recommend Huizemark or Kotie at all. She couldn't even hand over the keys to our property after registration went through. When we moved in the tiles were broken and lifting and she just couldn't care. The roof is leaking and she just said it is the body corporate's problem and it is not. And the list just goes on and on.
0 replies
107 months ago
Missing data and no response from Vodacom
<p>I have a 10G data (wifi) contract with Vodacom and receive an additional 10G night owl on this packages on the 1st of each month. <br />On 3 July 2017 I switched on my wifi for the first time in July. Watch a webinar for an hour and switched the wifi off again. The wifi is password protected. I had no background downloads or "things" running. On 5 July 2017, I watched my webinar and in the middle of the webinar (30 minutes), I received a message that my data was depleted. Thus 90 minutes, 5 days into the new month and 10G used up....IMPOSSIBLE! I was forced to load another 3G to enable me to continue with my work.<br /> I requested Vodacom to call me on Thursday, 6 July 2017 at 13:54. No response. On Monday, 10 July 2017 at 8:28 I logged a call again requesting a call to sort this issue out. I was informed I can't log a call as I had done so already and need to wait 24 hours. When I attended school 24 hours were a day....not 3 days later and still counting! I tried to log a call again on Monday, 10 July 2017 at 19:50 with the same response..."you will receive a call within 24 hours." <br />I want my odd 8G something back OR my contract cancelled as I am clearly paying for something I am not receiving!</p>
168 replies
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1 Star
4 (100%)