ZN
Zimasa N
Active since Jul 2011
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
Keep your hard earned money, Scripture of lies
Noloyiso Lubelwana what a ****! I am so appalled at how you continue to **** people and think it is right. I unfortunately did not read up on previous customers who have found themselves in the same predicament. I placed an order for a kaftan on the 30 Jan 2025, she was very responsive read all messages. I followed up on the 05 Mar 2025 as I had not received the order or tracking number. She advised that my order was delivered to the wrong address and that it would be dispatched to me shortly. It never was, followed up requesting for tracking details and her response was that she has lost her whatsapp messages. I resent our previous messages and she continued to not even read my messages. You have broken my heart and have lost faith in the integrity of supporting our own people. You are shameless as you continue to post on your insta page the sales and new stock that you have available. Is it because that when one is not a content creator or famous that they will be ****med by you? If I could I wouldn't even give you a star. As I told you undidanisile mna!
0 replies
19 months ago
Capitec Funeral Plan - disappointing service
I took out a funeral policy with Capitec to assist with funeral costs in the event that I or a loved one passes away. I submitted my first claim on the 16 September 2024 at 10h08 as per their tracker via whatsapp as well as via email on funeralclaims@capitecbank.co.za. My Uncle’s burial is on Friday 20 Sep 2024. When I followed up on the 16th as I had not received a notification of receipt of my claim that was submitted via email I was informed that it took 24-48 hours to pay out a claim. That had me stressing as we have to travel CPT to PE. I enquired why is it that my claim is not reflecting on my App as submitted. In response to that the agent said that it would only reflect once the claim is paid. He guided me to check the updates and the update reflected as Service Request Created. Its been 24 hours and it still reflects as per the same status. I went into a Capitec branch on the 17 Sep 2024, consultant at Kenilworth branch confirmed that the claim has no activity logged meaning it has not been processed, or assessed. This is really frustrating and if I had known that Capitec takes so long to finalise a claim I would never have taken the benefit. I should have gone with Hollard or Outsurance who I have previously used. Imagine I have 4 other funeral policies with Capitec bank, if I am to cancel I will not even receive my contribution amounts. Its day light *******. If I could I would not even given a 1 star rating. Imagine I referred my husband to also take out a funeral policy for his own dependants.
53 replies
29 months ago
They have processed my claim with ease
They have processed my claim with ease. Easy to contact as well as they are quick to call you when you select Callback option. Nozipho Khoza was also able to make suggestions which also led to me paying cheaper premiums
129 replies
45 months ago
Kids double bed - 1 ***** short
Worst customer service ever experienced. Mr P Home don't even deserve the one star - Highly disappointed. We purchased a double bed for our 6 year old son on the 10.07.2022; 14 days later the order is still not concluded we only have 1 of the beds assembled and a very disappointed child all because of 1 ***** that was short in the flat pack. If it wasn't for my child crying I would have said come get your bed and process a refund. Its NOT worth all the hassle and bad customer service! Lastly please add descriptions for your bed either with dimensions or indicate the variant of bed. On the website it does not state if the bed is a double or three quarter. When buying the double bunk we called and was told that the bottom is a double bed we bought a double mattress. At the store the furniture department Sales Assistant said its a three quarter. That's 2 different answers. Now we cross fingers that the mattress we bought fits if it doesn't we will not even be able to take it back as we have exceeded 10days from purchase or any returns or exchanges. I rue the day we actually made this purchase with Mr P Home!
134 replies
92 months ago
Double the payment, triple the total inconvenience
Went to Lanseria to book my nieces flight on 23 September 2018 for 24 September 2018, Booking Reference DZHZXE. Lady who assisted me made an error and duplicated the ticket which lead to me paying for twice the amount. Although I didn't fault her error that she made, I dont understand why I need to wait up till 21 days for such an inconvenience.
0 replies
125 months ago
My greatest THANKS
Thank you! Thank you! Thank you! Thank you Coca-Cola, today I was contacted by Taryn to inform me that I had won the Appletiser Crown Your Moment competition. You guys have made my year and will continue to buy the product!!!
0 replies
135 months ago
False advertising
After seeing the adverts that Outsurance has run. I contacted them on the 01 Feb 2015, I requested a quotation from Outsurance. And provided them with all the necessary paperwork. Unfortunately they could not beat my current insurance so they alerted me of the R400 claim.<br> I submitted my current insurance schedule as proof. I made several attempts thereafter to get progress of my claim.About three weeks ago, I followed up on Outsurance and I was told the claim can take that long and that someone will call me back. Last week I phoned again for progress and was told my query will be relayed to the Sales department whom will call me within 24 hours. That should they not call 24 hours later, I must call again. Allister relayed such message to me.24 hours later, I called looking for Allister, whom to my surprise, told me my claim might have expired by now. <br> I am disappointed in Outsurance. This is false advertising. At no point was I informed of allocated timeline.<br> <br>
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)