Active since Sep 2017
For the first time I bought a brand new car through an incentive scheme at work. After just 14 000 km it burned the clutch and I was told that it is my fault and apparently the clutch for the new gen ford cars are "sensitive". I regret buying this car after a stop and go driving through traffic the clutch is smelling and I wonder if it will need replacement soon since "it is sensetive ". Funny how I had bought a second hand Nissan Tida and driven it for years but never had a problem, had driven an old Isuzu Single cab bakkie for years without a problem and have driven an old second hand etios that never had a problem. I still have three more years to drive this car and I am hating every moment.
I paid off my account on the 18th of August 2018 and instructed the cashier to close my account. Around March this year I went to old mutual to apply for a loan and was told that I have not been paying my exact account. I went to exact to get more information and was told that my account was not closed and the account was owing due to magazines they have been sending me (funny coz I have never received not even one). I asked them to sort it out but instead they handed me over. I have gone to the Pietermaritzburg branch to sort this out but till today I keep getting calls from the company they handed me over to and my credit status has been tarnished. I am very disappointed with exact and I wish they can sort out this error.
On February 2017 I realised that Assupol was debitting money from my payslip without my permisiion. I contacted them to file a complaint and they requested that I fill in a form and submit my documents, which I did. I have been calling them over the months but till today my money has not yet been refunded.