

Exact
Based on recent customer reviews, Exact receives predominantly negative feedback driven by concerns around in-store service, returns and exchange handling, and account or insurance disputes. Customers consistently mention rude or dismissive staff, difficulties processing refunds without original receipts, and frustration with unauthorised subscriptions or unclear charges on accounts. A recurring theme involves long queues with limited tills open and inconsistent trading hours. Positive feedback, while less frequent, highlights individual staff members who go the extra mile, friendly greetings, and satisfaction with kids' clothing quality and value at certain branches.
TrustIndex
2.3
Based on recent customer reviews, Exact receives predominantly negative feedback driven by concerns around in-store service, returns and exchange handling, and account or insurance disputes. Customers consistently mention rude or dismissive staff, difficulties processing refunds without original receipts, and frustration with unauthorised subscriptions or unclear charges on accounts. A recurring theme involves long queues with limited tills open and inconsistent trading hours. Positive feedback, while less frequent, highlights individual staff members who go the extra mile, friendly greetings, and satisfaction with kids' clothing quality and value at certain branches.
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Exact has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 44 reviews in the last 12 months. Hellopeter has tracked Exact across 574 total reviews. How is the TrustIndex calculated? →
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