NM
Nonkululeko M
Active since Dec 2017
39
Reviews
0
Industries
Reviews
39 reviews5 months ago
Rudely and humiliated by the bus inspector
I was rudely treated and humiliated by the bus inspector, who boarded the bus just few minutes before I could get off at my destination. He requested for tickets and mine was misplaced in one of my bags. I asked the man politely to give me time to search for my ticket. The guy stood in front of me venting that I should go and I pay for the ticket. I politely explained to him that I have the ticket and there is no way I could board the bus without a ticket, at that point the focus was only given to me and other passengers were allowed to leave the bus without him checking their tickets. When reached my destination and I asked the driver to stop, he did and eventually I manage to locate the ticket and issued to him. The inspector continued belittling me, raising his voice and treated me like a ********. The guy lacks professionalism ,respect and has temper. In my opinion he shouldn't be dealing with customers directly as he know nothing about customer service. Bus departed from town at around about 14h50 to Uitzich on Wednesday ( 26 November 2025)
0 replies
6 months ago
Unjustified bank charges, which led to Negative Balance of R650.00
I have a cheque account with no overdraft yet there is a negative balance of R642.88. I contacted FNB contact centre to understand why I have these charges on my account. The lady i spoke with confirmed that I don't have overdraft yet could not explain best to her ability to make me understand why am I owing FNB so much money. The only explanation was that I made a purchase at a Merchant which came 3days later as unpaid and that is shocking to me because everytime when I transact I always check my balances and after every transaction I get a notification stating that the transaction is successful and my balance get reduced by the amount I paid for. At no given time I will make a purchase without having a positive balance into my account, infact my account doesn't allow me to make a purchase in the event where there are no funds available. Please note, I refuse to pay for any charges that are being accumulated from this account and I want you to close the account as I will no longer be using FNB anymore due to the reasons mentioned above.
53 replies
7 months ago
Refund for cancelled ticket over 2 months still hasn't been paid
I cancelled my ticket with Greyhound in July for refund option. They further requested me to complete a refund form and submit supporting documents which I did on the 9th of July, I was advised that the refund will be processed within 21 days till to date the refund hasn't been paid. I have made numerous calls and I talked to different agents and I was told about the refund backlog and advised that monies will be paid by the end of August. I waited for the end of August and made calls to check the status of the refund. One particular agent by the name of Kuvesh, promised to call me back but failed to contact me. Its been 2 months waiting for Greyhound to pay my money. Pay my money ASAP TICKET NUMBER GHA3QG01
0 replies
8 months ago
Non Compliance to Interest Rate Changes
Non Compliance to Interest Rate Changes Wesbank decided not to apply a decrease towards my installment. On the 1st of August the bank sent an email stating that my installment will be adjusted according to the Interest rate changes effective as of 01/08/2025 but on the 15th when the installment came though there were no changes to deducted amount. I bothered myself and called the Contact Centre and the explanation was given was that the bank couldn't get much time to implement the adjustment due to number of days that were left . I further explained that can never be an issue because when there is an increase for Interest rate, banks applies the increase immediately...why do I need to wait when it comes to a reduction of my installment.. this is a pure ****, the principl85e should apply for both parties and not to favor the business only. I need urgent answer as to why my installment is still the same as previous month.
2 replies
10 months ago
Unauthorized Debits
t's been 2 years, and been paying my telkom account using cash option, yet every year in March I get a bill for unpaid debit order reversals. I pay my account 13 days before the agreed debit order date, which is the 10th of every month, however I chose to pay my account prior to the date on the 27th of every month. It is obvious that I will reverse the debit order because the account is paid in advance. I called Telkom and indeed they confirmed that my payments do reflect on their side by the 28. This is not a fair practice towards the client, I have a right to reverse an unauthorized debit order that took place 12 days after I had made payment. My account is now suspended due to incompetency of your employees and your malfunctioning systems which I believe those systems were designed to **** clients. Please make sure you waiver these unauthorized debit order fees ASAP , and I refuse to be penalized for the paying my account way before the due date . This is pure **** and *****ing from the client. Reinstate my line immediately so that I can use the services I have paid for. Sisonke 078 6462 945
0 replies
11 months ago
Unauthorized Debit orders submissions
It's been 2 years, and been paying my telkom account using cash option, yet every year in March I get a bill for unpaid debit order reversals. I pay my account 13 days before the agreed debit order date, which is the 10th of every month, however I chose to pay my account prior to the date on the 27th of every month. It is obvious that I will reverse the debit order because the account is paid in advance. I called Telkom and indeed they confirmed that my payments do reflect on their side by the 28. This is not a fair practice towards the client, I have a right to reverse an unauthorized debit order that took place 12 days after I had made payment. My account is now suspended due to incompetency of your employees and your malfunctioning systems which I believe those systems were designed to **** clients. Please make sure you waiver these unauthorized debit order fees ASAP , and I refuse to be penalized for the paying my account way before the due date . This is pure **** and *****ing from the client. Reinstate my line immediately so that I can use the services I have paid for. Sisonke
0 replies
13 months ago
Poor service and poor quality on their electronics
I purchased a Dell charger and died just 3 days later. I then logged a call to report the incident, a month later no response from Makro. The quality of your electronics is questionable and this is not the first incident . In previous incidents, I bought an extension lead from the store and the quality was very poor. I took it back and told I will ve taken for assessment before they can exchange it and tge turn arround time for this assessment takes 7 working days Please make sure you refund the money Nonkululeko
53 replies
16 months ago
FNB a big ****mer
I have 2 investments with FNB which I invested R39K from December 2020 which accrued interest and was supposed to access my money in December 2024 with interest A R30K was invested again on the 15th of February 2024 for a period on 10 months. It came as a shock when I wanted to access funds that FNB has frozen my account. I went to the bank and I was sent from pillar to.post. I am a Lesotho national with 3 kids and I make my money from doing hair and I am the bread winner. My account is still active with FNb and bank charges are still taking place, yet I cannot access my money.. I have a valid passport and I was asked by FNB to provide work permit so that I can get my money yet i am self employed and I am trying to make a living for my children. I am shocked because when I went to fix my money none of the officials had asked me to provide a work permit. All I need is FNB to release my money so that I can provide for my kids. times are really tough. King regards Itumeleng Rosa Sekotlo 066 572 6626
56 replies
19 months ago
Buffalo ****ming clients - to pay duties twice on one consignment
I purchased goods via Temu which I was required to pay Customs duties via Buffalo. I went ahead and paid the amount required as per normal via Capitec Pay and the money was deducted from my account Few days later I checked the status of my goods only to find out the money was not allocated towards my parcel. I sent a proof of a payment and they denied that payment yet it was taken from my account. I contacted my bank and they confirmed that the money was indeed paid to Buffalo. I went ahead and paid duties for the second time with the hope of receiving my consignment and to query my money at a later stage. I want my money back, I understand that Temu is not doing well in SA nit that doesn't justify the ****ming of people. If you want to win the market you need to offer top tier quality standards
53 replies
22 months ago
Unauthorized debit order
An unauthorized amount debited from my account on the 24th June 2024 with a reference number of wesbank. I called FNB and Wesbank and both these institutions are claiming that amount debited doesn't show on the system yet it does reflect on my FNB statement. I've been contacting FNB contact center with no luck and every time someone picks up the phone they choose to go silent and keep me holding on the line. I want my money to be paid back and to stop this unauthorized debit otherwise I will have to close this account, it's clear my money is not safe with your bank as there was no debit order mandate for this transaction that took place from my account. I hope to hear from you soon
53 replies
Review Distribution
5 Star
1 (2.5641025641025643%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
38 (97.43589743589743%)