Active since Sep 2017
I've had a 3 month only subscription with them. They automatically took it further and took off more than was agreed upon. They do not have an option on their website to cancel your subscription. Which is not acceptable. It's a battle to get to cancel my subscription with them. They did not ask nor confirm if they can renew the subscription.
Poor communication with regards to charters trips cancelled twice with no notification given. We had to contact them each time. Both days communication was bad. Their attitude was poor and when charters was discussed for second day on why we were not going out they said the wind was an issue. But the Harbour master said that it's perfect conditions for launching and fishing and the other charters was launching continuously. To conclude just funny when my mother went to see the lady making the bookings she heard her husband dawid saying they are not going out again because it's old years eve.
We have rented at the above mentioned agency. The take very long to respond to any emails. When we moved out we received our municipal bills one time. They have not send it to us every month like they are saying. We have never missed a payment for our rent. When i phoned the lady immediately had an attitude with me regarding this matter and said she is not working with children and put the phone down on my ear. We have never received any copy of the contract, i had to do my own inspection and i had to drive to the previous renters to collect my key they did not do effort to collect the key and bring it to me like it was said it would be done. They refuse to talk to me on the phone and only through email at this stage.