WM
Willem Myburgh de Beer
Active since Sep 2017
3
Reviews
0
Industries
Reviews
3 reviews63 months ago
Another useless government department
No customer service whatsoever! Don't reply to emails and the call center is basically non existing.
0 replies
63 months ago
**** Poor Service
Absolutely useless person! not an ounce of professionalism about her. No communication after monies paid. Someone with authority needs to take this further.
0 replies
104 months ago
Absolute incompetent staff
One of my cellphone contracts were coming to an end and I wanted to cancel the contract and move it over to 'pay as you go'. I know from previous experience that you have to give notice for the cancellation so I went to the Northgate MTN (the outside one) to give notice. I was early on the notice and was told that I can only give notice within the month that the contract will expire, which is also a lie since your contract don't really expires it just carries on if you don't give notice. Anyway so I went back in the "expiring" month to give notice only to be told that I have to come on the last day to cancel it in store. I went back on expiring day to cancel it in store only to be told that they cant do it in store I have to phone 808. I phoned 808 only to be told the contract does not exist!!! Which is strange because they still bill me for it and it is still active. After that disappointment I tried my luck on their Social media channels with no success. I am being billed for a contract that I can't seem to cancel. It is impossible to get hold of someone capable of assisting me and sorting this out. If I ever manage to cancel my contracts I will be moving to their competition..
61 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)