JT
Jacquie T
Active since Sep 2017
10
Reviews
0
Industries
Reviews
10 reviews53 months ago
Discrimination!
Discrimination is illegal. I am a Citizen of SA with ID, passport, etc., since 1965. I cannot register on the DHA website to renew my passport. I cannot obtain a Smart ID card. Why? Because I was not born in South Africa. And no response to my emails or phone calls. This is discrimination.
0 replies
57 months ago
EXCELLENT CUSTOMER SERVICE & SUPPORT
The customer service and support from Dada of Mila Footwear was excellent. All my queries were quickly and efficiently answered in a very friendly manner re delivery and couriers. As I ordered a size bigger than my usual size, the boots did fit, although I was a little disappointed in the finish and material. I will definitely use online shopping again.
0 replies
60 months ago
Oneplan Insurance consultant a winner!
I was interested in Pet Insurance for my 16 year old JR dog. Velantia Sibinda called me from Oneplan, and gave me full details, confirmed by an email. After reading through the policy conditions, I realised the Accident Insurance does not meet my requirements. Velantia was most helpful, articulate and informative and I was very impressed with her attitude and efficiency in responding to my queries. Should I require further Pet Insurance assistance, I would not hesitate to contact Velantia.
53 replies
60 months ago
Home Affairs discrimination
I cannot obtain a card ID. I cannot register on the DHA portal. Why? Because - although I am a SA citizen - with Permanent Residence since since 1965 - and naturalised in 1992 - I was not born in South Africa. This is discrimination. My SA passport has now expired and I could not renew due to Covid-19. I renewed my UK passport online in April and it is now on its way to me. What can I do about my SA passport?
0 replies
67 months ago
Still No Help from Standard Bank
I wrote a review earlier in October and received the following response from Standard Bank. " Good day Jacquie, Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. We apologize for the inconvenience and undue frustration, this has caused. Kind regards Complaints Resolution Centre". It is now 17th October and one of my accounts is still not linked to the app, my beneficiaries are still not listed, address is still wrong, I still cannot close an account and my local branches are closed due to Covid-19. I am a very unhappy client.
53 replies
67 months ago
Excellent service from Flexi Club
After many years of helpful and friendly service from Flexi Club, due to health issues we can no longer travel as often. Flexi Club cancelled our membership as soon as we requested them to do so. Points and holiday savings were still available for use in August 2020. Due to Covid we were not able to use these weeks and thought we may have lost them. Flexi Club has now transferred them to 2021. Excellent service!
53 replies
67 months ago
Disappointing reaction from Standard Bank
1. Bank has not linked one of my accounts to my cellphone app. 2. Bank cellphone app does not allow account holders to close an account. 3. On opening my app I find that all beneficiaries have been deleted, so cannot pay accounts. 4. Bank call centre advises me only a personal visit to local branch will solve my problems. Closest bank branches at Stanley Street and Greenacres are closed due to Covid. I am 80, and therefore rely on internet banking and my cellphone app. I am most disappointed with the interaction and lack of assistance I have received.
53 replies
69 months ago
Rafi's is tops for service
We have been dealing with Rafi's for many years. Any problems we may have had with any appliance or product has been speedily dealt with and resolved. Usually, by handing over the offending item and receiving a new one in its place. The staff are friendly and helpful and the owner is 'hands on' and knows his regular customers.
0 replies
71 months ago
Final Demand on paid up account!
After 18 years of good service, I have received now emails advising my account is overdue - I have sent payment advices showing it is paid in full. I have now received a Final Demand by email requiring a month's payment and a cancellation fee of +/- R4****! When checking my account online it shows my 'SIM is permanently disconnected' and I can no longer receive or send phone calls or sms - the 'service is suspended'. I have sent at least 4 or 5 emails requesting this accounting error be resolved and my service and SIM be reinstated. I have received automated acknowledgements, but no response or explanation. It is possible there has been fraudulent activity, so I have reported it as such, too. I now wish to know urently what steps I can now take to have my service restored.
0 replies
76 months ago
Piping Hot Perfect Pizza!
Phoned to order a spicy vegetarian pizza with extra cheese, and was amazed to receive it, piping hot, delivered by car, in under 10 minutes! And it was the best pizza we've had for a long while. Will definitely be ordering again.
0 replies
Review Distribution
5 Star
5 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
4 (40%)