NL
Nita L
Active since Oct 2017
76
Reviews
0
Industries
Reviews
76 reviews5 months ago
DOTSURE DOES NOT CARE FOR YOUR FUR-BABIES
I was looking into getting some insurance for my fur-babies and received a call from Dotsure. After discussing this with my husband and going back and forth we proceeded to take out dotsure for our dogs. I was brought under the impression by a lady called Marizel that no matter what my fur-babies were covered from the second I said yes and I provided banking details for the necessary debit order. On Saturday the 22nd of November we took one of the dogs to our vet for what we thought was a broken or rotten tooth. After ages of failing miserably on their app I eventually loaded the claim, just to be notified that the claim will not be paid. I had to take my dog back to the vet on the 25th of November and he had to operate and remove a tumor. Again I tried to ask Dotsure to entertain this claim just to be informed today 2 December that the claim will not pay out since it is not accidental. Well no **** sherlocks, that was not explained to me when I took the policy out. But now I am just over R3000 out of pocket and you guys just take funds every month as you please. Please, to whomever is considering taking out Dotsure for your fur-babies, rather not and go to someone else who really cares for them as much as you do. Dotsure is not the answer and only *****ing as much as possible and as far as possible. I may be out of pocket with just over R3k, but I will make sure nobody else lose money like I did.
53 replies
7 months ago
Standard bank is getting embarrassing and tacky
I received a new garage card this year but were having inundated problems and issues. Yesterday my card for the umpteenth did not want to swipe. This was so embarrassing. This morning I phoned Standard bank and requested a call back. I received the call and started the process to verify myself after which the caller asked for my account number. Since when is this now the new procedure and why must I pay for a card that was not working from the get go!! Really Standard bank, your service is slipping!
53 replies
7 months ago
I received a new garage card this year but were having inundated problems and issues
I received a new garage card this year but were having inundated problems and issues. Yesterday my card for the umpteenth did not want to swipe. This was so embarrassing. This morning I phoned Standard bank and requested a call back. I received the call and started the process to verify myself after which the caller asked for my account number. Since when is this now the new procedure and why must I pay for a card that was not working for the get go!! Really Standard bank, your service is slipping!
0 replies
7 months ago
Boycott arrogant assistants and overpriced shops and Woolworths is the worst
So disappointed in Woolworths and their staff. And they don't even try to hide their lack of assistance or *****ing anymore. I always supported Woolworths but I think it is time we boycott them the way we boycotted the other stores and retailers. I went in to obtain underwear. On advertising board it shows R199, but not my size, however on the back rail my size but R399. When inquired the shop assistant got rude and not very helpful. Another shop assistant came to help out, pointed out only 'certain' sizes or on the special price and when I took photos to take it further the assistant got nasty and arrogant. I have had enough of overpriced items and shop assistant bullies. I am going to shout far and wide but I really think it is time to start boycotting overpriced and arrogant shops! Goodbye Woolworths
0 replies
9 months ago
Standard Bank not listening to their clients
I have a Standard Bank stand alone garage card. I have tried multiple times in my internet banking and in the bank to change the email address and every time it still goes to my old email address. How many more times do I need to change this? Very upset that Standard Bank does not adhere to client's request.
53 replies
12 months ago
Standard bank robbing old people
the 30th of july 2024 i was de*****ed of R73,900.00 out of my savings(Achiever acc.) by a person pretending to be a Standard bank employee. At this time I received monies from my attorney from the sale of my house in Rooiberg. Confidentiality does not exist at std bank, as soon as the funds was deposited I received calls and sms's stating that someone tried a *****ulent transaction at takelot.com for R10,000. When I called the number on the sms a woman answered the call and advised me to immediately transfer my funds as it was no longer safe in std bank. Whilst the call was on it continue to sound like being std bank. She then told me to transfer my funds to Capitec Bank in my name Bota (Botha) although I protested she was adamant that the funds were unsafe at std bank. Later that evening I contacted the std bank ***** dept who then advised me that this is *****. My account was frozen by the ***** department and i was given a case no. 051253. The next morning (1st Aug) I received a call from the same woman who suggested that we move the existing funds immediately . I immediately canceled the call. (27 10 516 0888). In August I followed up the case and was told it can take up to six weeks to resolve and that i need to open a case at the SAPS which I did (case 3/8/2024 - Boksburg SAPS). On the 3rd September I called the ***** department and was given a service number 7061134319 due on the 10th September. On the 13th September i received a sms that advised me the complaint was resolved. I Received a call from a women -Gugu Radebe who told me the funds were recovered from Capitec bank and waiting for std bank to close the case. She asked me if she can cancel my complaint as it delays the case. I raised concern but she was adamant that this must be done. Nothing then happened and I several times phoned the ***** department with no conclusion. I Received a call from a woman who indicated that someone from Amazon tried to get R15000 transaction paid. I then contacted the ***** department to report this ( it seemed that she was aware of the R74,000 due to me) As it is now going into October. I again phoned several times the ***** department to enquire of the case 051253 and a women told me that some of the funds now moved to Nedbank and they are waiting on a resolve. On the 8th October I insisted that this was now going on for too long and I tried to contact the managers in the ***** dept but no response. I was give a new complaint number 7061833021 due on the 15th October now open and a promise from a person Mr Talenta who would phone me to update me on the complaint but no calls received. Today on the 15 I received a call from a women claiming to be Gugu Radebe (who I emailed several times but no response yet) and wanted me to cancell my recent complaint which I refused to do. I am confused how would i know who the caller is ? I then phoned the ***** department (27 10 824 2081) at 9h24 today to again get the progress but was told that Mr Talenta will call me soon. No call.yet !!! COMPLAINT AGAINST: Standard Bank- referral CASE REFERENCE NUMBER: 0034914 PREMATURE CASE OPENED Our office confirms receipt of your correspondence/Application for Assistance in this matter. Please note by submitting a Complaint you are deemed to have agreed to the Rules of the NFO. Our office can only consider your complaint as a formal matter if we are satisfied that you have exhausted the internal dispute resolution processes of the particular participant. We have therefore referred your application/correspondence directly to the participant to grant the participant an opportunity to resolve the dispute at a specialised level. The participant has 21 working days to resolve your complaint. You and the participant ought to correspond with each other directly in this regard. The participant’s response is due on 05 December 2024. If the participant does not resolve your complaint, we expect the participant to provide our office and yourself with a reasonable, written explanation as to why it cannot resolve your complaint. Many complaints are resolved via the participants internal dispute resolution process and do not require our further intervention. If the participant could not resolve your complaint within 21 working days; or if you are not satisfied with the explanation given, the National Financial Ombud Scheme will escalate your case to a formal matter. After this our formal process will follow. You can become more acquainted with this subsequent process by reviewing the case process flow on our website at www.nfosa.co.za. Charne Willemse Case Administrator Charne@nfosa.co.za J29564 NFO CMYK Logo FA271x111.jpg National Financial Ombud Scheme South Africa NPC. Registration Number 2023/162407/08 Recognized Industry Ombud Scheme, OC/001/24 JHB: 110 Oxford Road, Houghton Estate, Illovo, Johannesburg, 2198 CPT: Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7708 Postal Address: P.O. Box 32334, Braamfontein, 2017 Tel: 0860-800-900. Fax: 086-575-7000. info@nf
58 replies
14 months ago
We Buy Cars and Given Moremi has no honor
On Saturday 1 March 2025 my husband and I app**** for a vehicle at Germiston branch and was assisted by Given Moremi (. We were ecstatic with the car (Hyundai i10) and before completing our paperwork was informed of a deposit. We declined since we have read that deposits does not get returned and you have to fight for same if the deal does not go through. We also instructed that we must be financed by a bank and not MFC. We submitted paperwork accordingly and on Monday we received w/a and a call that the vehicle is sold (cash) but they went and obtain finance on a 2008 Atos, which according to us is ***** since we did not view the car and did not submit our paperwork for this. After my husband visited them to point out this ***** to the "managers and staff' we were informed that no matter what or where, they will proceed to find us the car we want or like. We then had to find out that they financed the deal with MFC. On Tuesday morning we again received a call that the deal (which they insisted was cash) fell through and asked if we are still interested. We said yes and requested paperwork to proceed. We already submitted all our documents and insisted to be financed by a BANK. This morning my husband received another call from the financed department at we buy cars and now we have apparently signed up for a 2013 piece of ******* that they showed us and we agreed to buy. GOOD LORD, and for both the deals they were actually claiming the purchase price on the i10 we wanted. First thing we were told in legal school: verbal agreement and written agreement is binding, not with We Buy Cars, they have no honor with their deals nor any responsibility to their clients. We have requested the management from We Buy Cars to call us and left inundated requests and messages, like we expected again no honor in liaising with their clients. We Buy Cars you have chosen the worst time ever to ***** with people and I do say this in a not so kind way, since we were clients of yours as from 2022. We will not stand for this and we will take this to any and every media outlet, even if we can get one person to listen and not buy from you, then we would have succeeded in saving one person from this HOROR experience you and your *********** sales agent (Given Moremi) has given us.
71 replies
16 months ago
We went to Dis-chem on the 28th of December 2024, trying to purchase sulfate free shampoo and conditioner
We went to Dis-chem on the 28th of December 2024, trying to purchase sulfate free shampoo and conditioner. I picked 2 shampoos and 2 conditioners. The price on the shelf was different, with more than R200 at the till. Your staff were not very eager to assist and kept asking me to purchase a carry bag. Eventually, I just left the overpriced products and left. This is not a new way of ****ming your clients, but it has now become simple ******* to your clients. I will definitely think twice before shopping at Dis-chem very soon and will make it a mission to warn the clients. Shame on you, Dis-chem!
0 replies
16 months ago
Working in law, we inform our clients about the POPI Act and the protection thereof
Working in law, we inform our clients about the POPI Act and the protection thereof. For the past 2 days, my husband and I have been receiving inundated calls from a company. Eventually, only after we threatened to take the matter further the caller revealed that our information was sold to them from Standard Bank. Since when and who gave Standard Bank the right to supply 3rd parties with our details since we specifically tick NO on that and whenever asked, we also give strict instructions that our details and information are never to given under any circumstances. How much more money will Standard Bank make off their clients. Not only are they charging for any and every transaction, including SMS fees, but now my personal information has been sold. I'm totally disgusted and very disappointed. Is there no more privacy of clients anymore?
56 replies
16 months ago
We have a home loan and and we have separate home insurance
We have a home loan and and we have separate home insurance. Every year now Nedbank will harass and threaten us to either provide proof or submit proof of insurance. We even have to submit the requested document a couple of time before Nedbank backs off and they will even then keep pushing their pathetic excuse of insurance with more threatening letters down our throats. We chose to go with our own insurance after Nedbank's insurance people left our house a disaster area and did not want to pay one of our claims. Where ever we go we now inform people to stay away from Nedbank. Bunch of ******* and cheat people out of their money.
0 replies
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