EM
Exzelda M
Active since Oct 2017
5
Reviews
0
Industries
Reviews
5 reviews22 months ago
Platinum Life gave me the perfect service
Platinum Life gave me the perfect service. Their customer service was 1st class and they have very friendly staff. They handled my claim so efficiently and so professionally. With such a difficult time in your life they really came through with making things possible. I would highly recommend them to anyone. Its money well spent. Im very grateful to each and everyone. Thank you.
53 replies
26 months ago
***** against my account
I have always purchased courses from Domestika for years already. On the 17 February 2024 I was shocked to see that money has gone off my account for Domestika plus which I have never subscribed to before. I battled to find an email address to contact their support but eventually through a lot of effort found an email address in the meantime I phoned my bank and reported ***** against my account where I had to cancell my card (another expense). I got a response from Dometika telling me this an automatic renewal on Domestika Plus that cant be refunded I have sent numerous emails with no reply that I never originally subscribed to Domestika plus so how can it be renewed with no reply. I even said to them show me where I originally subscribed to Domestika plus then I will leave this alone, no reply. I want to warn people to not leave your card details on checkouts to prevent companies like this helping themselves to your money and you battle to get assistance where they had no right, authorization approval to take your money. I have given Domestika enough time to respond and have had no response to show me proof that I subscribed to Domestika plus originally. I will be going to the bank to speak to the ***** department about this. I will also take this to every avenue to expose them of this and they will never ever get another purchase from me ever again.
0 replies
33 months ago
**** Alert **** Alert!!!!
This is a ****!!! Dont ever buy from these people. They will **** you out of your money for the puppy and then wants to **** you by saying that you need to pay for a crate for R9200 that will be refunded to you.
0 replies
87 months ago
Bad Customer Service
On the 4/02/2019 I went into the Alberton branch to let them know we've moved from where we were and that our line needs to be transferred to out new premises. I filled in all the documentation to transfer our line. I interacted with Lindani that day and she didnt give me a reference number or anything even though I asked. On the 09/02/2019 I went to the Alberton branch again to ask when can I expect to receive a phone call to say the technician will be coming out to arrange to transfer the line. I interacted with Retsepile and she said I need to phone the sales number 10213 and speak to someone there, so I let her know I cant because my telkom phone needs to be transferred so that I can phone them and that I tried from work but you hold on for so long and I cant keep our work phone busy for 45min before someone picks up to help you. She did excelate it on the computer that we came in. 16/02/2019 I went again to the Telkom shop that I went before by the game entrance of Alberton then I spoke to a consultant that told me I should go to there other shop on the other side of the mall so I went there where they said I must go on the phone to speak a consultant where I also held on for 30 min before speaking to Noluthando and explained to her we havent had a phone call from anybody to arrange that a technician will be coming out to transfer our line, then she said they have a problem with our new address, so I gave her the address again and explained to her where we live and that with any residence they need to let us know when they are coming so that we can open for them. The Incident number is ********** and the Reference number is ********** 39. Two weeks has gone by since and I haven't had one phone call or any correspondence what so ever regarding to transfer of our line to our new premises. Telkom has given me my bill for February but we are paying for something we cant use because they don't respond to your requests. I would like a credit on my bill from the 4/02/2019 until they come and transfer my line. I have paid February Invoice for the amount of R806.01 account number ********** 01. All we want is the product to be transferred so that we can use what we are paying for with less hassles and a credit for paying for a service that is not being delivered. Thank you! Regards, Exzelda.
0 replies
104 months ago
Bad Service at KFC Lambton Branch
We went to KFC Lambton yesterday 12 October 2017 the whole neighborhood's power was out and needed to get a take away when we got there the queue was out the door we stood in the queue for an hour until we got to the front and when we were finished placing our order they said to us they only accept cash, this is unacceptable!! As soon as this was said a lot of people walked out of KFC as they also didn't have cash on them. I confronted the manager and all he could say I'm sorry and this seems to be the favorite thing to say in South Africa because our service in this country is unacceptable but we dont complain enough and accept it because nothing ever happens. We also have had the experience where if we go inside KFC to order they take forever with your order where as we go through the drive through its quick. We ended up at the KFC in Germiston Town where their service was 100 times better.
122 replies
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5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
1 (20%)
1 Star
3 (60%)